Crust Pizza Kingsgrove — Restaurant in Sydney

If I could leave less than 1 star, I would. Person answering the phone kept blaming "roadworks" and didn't really care that we waited for over an hour for the pizza to arrive, even though we only live 5 mins away by car from Crust Pizza in Kingsgrove. Even the delivery driver confirmed that the staff there have no idea what they're doing. I had to ring them 4 times to find where my order was. On the forth attempt I asked to speak to the manager. The team member who took the call said "he's outside". I asked him to go and get him. Thankfully, my pizza arrived during the call. Am I happy? NO. Will I ever order from them again? ABSOLUTELY NO WAY! And to the Crust Pizza complaints person who reads this - spare me the obligatory apologies, as they're not going to work on me. I plan on going to A Current Affair and Ben Fordham on 2GB morning show. Let's see you talk your way out...

I have ordered from them before gotten slow delivery with okay pizza. I usually don’t bother but received a coupon.

This time I ordered and had a staff member being incredibly rude to me because I couldn’t come out to the street. I offered solutions and after 15 mins offered to come to the street. By this point he advised me not to bother and he was taking it back.

The manager called me and told me that it can’t have been a service issue because that’s his best employee. I support managers backing their staff but not at the expense of calling customers a liar. I was frustrated and he was like ‘see you’re being rude’ - I was frustrated after arguing for 15 mins. I didn’t start rude.

Also refused to process a refund on the spot. Super frustrating to have my local store of an otherwise good chain with such...

The higher price matches the higher quality. Things cost money, better than any for miles blah blah.. lets talk about Hipsters.

Ever since they put up those new apartment buildings this store like everywhere else is swimming in hipster trash of all ages. They hold up lines and scream over nothing, hands out 'gimme a free pizza because delivery was 49 mins instead of the contractual 45'.

Clueless teenagers with no social experience, twenty something holding out her phone as if she's creating the next Zapruder film and middle aged screamers. Nothing ruins an appetite than watching these social invalids thinking it's OK to throw a tantrum at staff who can't fight back.

There isn't a physical sign but assume there's one:

HIPSTERS...