We ordered 1 garlic bread , 4 pizzas 2 ham and cheese and 2 pepperoni when we went to pick them up we where only given 2 pizzas and the garlic bread.This mistake wasn’t realised until we got home because a different person ordered it for us and we weren’t able to read the receipt until home.This mistake was fine workers are human mistakes happen. what was not fine is the rude worker at the front that served us the fist time 15 minutes prior and made the mistake in the first place. I explained what had happened then she didn’t answer and walked away she the turned around and said it was in the oven.I knew this could not be the case because the pizzas where ordered more than 30 minutes earlier when i tried to explain it more clearly and in different ways she was not properly listening and kept saying it was in the oven while in the middle of our conversation the phone rang and she picked it up and started ignoring me.Again i understand you have to pick up the phone but i was in the middle of trying to resolve the situation and she didn’t say sorry or i have to pick up the phone or anything. eventually another girl came up to the counter and actually listened to me and realised the puzzles had been sitting on the bench the whole time and that they weren’t “in the oven”. I am extremely disappointed as i was not aggressive or rude when trying to resolve the problem and was just treated with disrespect. i work in customer service and would not dream of treating any paying customer like this.I don’t ever write reviews but this is just...
Read moreThey gave our food to another customer! The food is standard dominos quality. Exactly what you would expect. The customer service in this store is very poor. Order pickup on the app. Go in store and theres one person on the phone sitting under the counter, another on an iPad app taking orders, too busy for walk-ins. Being second in a queue waiting for pickup orders to come out of the oven warmer. Theres one stack which is clearly our order and just one other pizza. The customer in front of us is that one pizza, but he decided when he came in he also wanted garlic bread and kickers. Rather than making him wait for that to be cooked, he took our sides off our stack and gave them to him. Then when we asked for our order which said it was ready, they said we had to wait for our sides. We saw you give them away! Had to wait another...
Read moreThis is one of the worst pizza places in the world. Firstly they forgot our order and then tried to say we had ordered it from a different Dominos. They went on to admit they made a mistake but would send it ASAP. One hour later.
We ordered a large pizza they delivered a small cold, inedible pizza which had to be thrown into the bin. The dog wouldn’t eat it…
They left it at the door without letting us know it was even there!! No call, no text or knock - so people you have to be mind readers…
Can’t believe they are actually operating a business - it’s disgusting. Save your money and your sanity.
We ended up going to Pete’s on Gould st, which was outstanding, great value, amazing service, kids loved it.
Never ever again. Disgusting service, disgusting food. It should...
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