Well. As for a “go to place”, and “better than made in Italy reviews”, maybe these pictures will force the arrogant store manager to change his tact. Before we threw our entire order in the bin, with pizza either burnt to a crisp or significantly damaged, the store refused to provide a replacement or a refund, until, according to Barendra who doesn’t spell his name for you, advised “you need to take it out of the bin so the delivery driver can pick it up if you want a refund, and you can send me your photos”. During a pandemic, I was not sending the kids to do so, not expecting to believe a Store Mnager would instruct the same delivery drivers who handle your fresh food, to handle food from the bin. Ben, you can’t have ever been to Made in Italy or one of their nine superb locations throughout Sydney, at all if you consider this service and Pizza to be better. In fact, these pizzas even went through the DOM Pizza Checker, such is the Quality Control, yet, it all made sense why only one picture was available for our order of three or four Pizzas, when the rest looked like this. No icing sugar even on the desert, rock hard little balls of dough which were freezing cold, cold pizza, 15 minutes late, abd no apology, just “we are busy at the shop today mate” was the driver response. Yeah guys, we’ve emailed you, called the store, logged your feedback forms and advised we would place our review as a final step, allowing you everyone opportunity to rectify. Maybe now, the rest of the area can join in and say, most politely, get F*ed Dominos, you pay decent money for a service, and you guys Don’t event try to deliver. Thanks again for a really great experience. Hard to fault? Check out our Own home version Pizza Checker for your self. Late and it’s free? Not with Barendra. Not Even an apology. Barendra, sorry champ, you go pick it out of the bin next time a customer advises you of your...
Read moreOnce I ordered a pizza from here, and I wanted to know if they had any pizzas. And they were like yeah boi we do. So I asked him to give me a pizza and then he was like yeah I'll give you a pizza, hard. And I was like nah man I'm more into soft pizzas and he's like no man you had a misunderstanding of the semantics of how I used that word. I was actually referring to the intensity of how I was going to give your pizza to you, the man explained. After this clear explanation I was back on track and continued with the ordering of the pizza. The man also noted I had not selected any particular type of pizza and that the description over the phone of that one from that movie with donnnie davito in it wasn't adequate enough. After heated debate I eventually won him over on by threatening to reveal the latest Sherlock twist and my pizza began construction. It was a great pizza and I ate it all in front of him in 30 seconds to everyone's horror and disgust.
Just an average Friday night out...
Read moreI ordered here on Saturday night, the first pizza I got was raw so I took it back and they tried to tell me it’s because there’s garlic sauce on it??? Also manager rolled his eyes at me as if to say I’m an idiot & don’t know what I’m talking about. Took it back for a new one woke up next morning extremely sick in the stomach! 30 hours later I’m extremely sick in the stomach could not go to work. Not pointing fingers but it would have to be a very big coincidence considering I have been ill since & was perfectly fine before. Also you might want to tell your staff not to wet their hands and run them through their hair in food prep areas it’s absolutely disgusting. EDIT- just read other reviews and saw that people have had mild food poisoning at this store. Will never eat from this place again! Good luck with...
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