Eaton Ashfield — Restaurant in Sydney

My friends and I ordered a spicy black pepper beef dish only to get stomach aches shortly after eating the dish. The meat was extremely chewy so I spat it out to and saw red coloured meat.

I alerted the waitress immediately who told me it could in now way be uncooked due to it being fried twice as part of the cooking process. I replied "No, it is raw you can see it". She then microwaved it and returned it to us.

In Cantonese cuisine most, if not all, meat are served COOKED and we expected this. I am upset and feel cheated that I paid for spat out pieces of raw meat sitting on our plates.

Unrelated to the raw dish, when I attempted to order the fish fillet corn sauce the owner suggested I get the fresh "swimming fish". I politely declined and said i'll have the usual. He then blabbered on about it being very good and thought he could upsell an expensive dish. He added it onto the list and attempted to walk away. I told him to cancel that order as he would not allow me to have the standard dish.

In his failure to upsell, out of frustration, he said we did not know good food from bad. He then added that we were clueless in ordering good food.

This was uncalled for because all I wanted was the standard fish fillet in corn sauce. I firmly told him no "swimming fish" multiple times but was still harrassed.

I have visited this restaurant on average every quarter for over 5 years. Mainly good experiences with only small issues.

To those who read this review and pick to visit this restaurant be firm but polite and ask them to make new dishes from scratch, e.g. "African burnt pork meat" or delete unacceptable orders from the bill. Also, the portions and quality seem rationed heavily during busy times such as weekends.

I have lost my confidence in Eaton and would think twice before...

Food is decent, but the place is an abomination, the staff are clueless with no sense of hospitality or customer service they seemed more concerned with Covid safety than taking orders or bringing out the dishes you ordered.

All the mains came out without rice, we had to ask for rice a few times although we had ordered rice first up, you’d think we asked for a date with the owners wife the level of apprehension was absurd. But alas we eventually were given a half full bucket of burnt rice which the waitress reluctantly dumped on the table as if it was her life savings. We had to cancel two of the dishes as they didn’t arrive within the three hours we were there. No updates, no sincere apologies, just a quick swipe of your savings card while you’re ushered out the door by the fish tanks that haven’t seen the clean side of a brush in 50 years.

Decent food, but don’t expect to eat what you ordered and by no stretch of the imagination within three hours of entering. Also if you value your life and the life of your friends and family do not eat anything that has come out of the fish tanks.

If you’re not deeply unsatisfied by the time you leave the sight of a fish floating upside down in radioactive effluent will soon...

Normally I don't leave a bad review unless a place is so bad that it warrants bad feedback. But the service was so bad that the food, however average it was, was made worse by it. After an hour of waiting we watched tables around us get their orders (and they arrived after we did). The Hong Kong eggplant was mostly battered slivers of what resembled eggplant with enough deep fried batter to open your own fish and chip shop. The Szechuan chicken was a capsicum chopped into 8 peices and pan fried with some peices of chicken and sauce that was pumped from a bottle so fast there was barely time for the chilii flakes to settle in the mucus like goop.

All of this would be part of the experience for a typical Chinese restaurant, were it not for the exceptionally bad service. The order was very clearly forgotten and admitting as such would be so much better than making the excuse that the downstairs tables were busy - it doesn't work when the tables around you, who arrived much later are finishing their meals before Yours even arrives.

Liu rose in concord, golden coronet in Enfield. There are many better places in neighbouring suburbs to enjoy Chinese and there simply isn't any reason to come back to...