Gong Cha Canley Vale — Restaurant in Sydney

The workers at this place are reckless and are COMPLETELY uncareful with their drinks. When I had ordered my No. 6 with white pearls, I had noticed they were serving out other customers drinks very quickly which I had initally thought was a good thing. However they were also laughing a lot and joking around with each other while making the drinks which may be the cause of what happened next. When it came my turn to pick up my drink, I noticed there were NO white pearls inside. I asked the staff if there were white pearls and they had resassured me twice while looking at the drink that there were white pearls when clearly there were none. As I was in a rush to arrive home, I left the store and to my disappointment there were no white pearls in my drink. Clearly they didn't bother properly checking and only were there to laugh with each other and joke around. I ordered tonight (9/03/24) around 8:50pm. Gongcha make your staff properly check their drinks and not lie to the customers face when they ask questions only because they want dont want to...

Back to this shop after about 6 months. The staff that took my order today is very incompetent. I have to raise my voice and repeat many times and yet they still got my order wrong. Explicitly order a Jasmine milk tea with little sugar and a pearl milk tea with little sugar. Got two pearl milk teas. Fortunately the other staff change the topping. Here is why I said your staff is rude: Big attitude problem You don’t turn to your college and talk about customer in Vietnamese If I wanted two pearl milk tea I would have told you so. I wouldn’t have to spend time ordering Jasmine milk tea with coconut jelly and pearl milk tea. Sugar level can’t be cheated, people know when it’s little sugar...

My friends and I stopped by to finally check out Gong Cha. They have a vast of great choices of flavours and other options of health drinks and then you may select your input of sugar levels.My friends and I were more distracted between the co workers conversation during our order’s, as if we wanted to know about their obstacles in their personal lives🤦🏻‍♀️😂! Besides that... the grape tea was refreshing and at a reasonable price and the the shop is clean. You will find car park off road or directly across the road there is a carpark available of...