Shopping in Dee why grand….popped into hit cafe for lunch with a cold drink….my daughter ordered both myself & my husband lunch along with a drink but found the young girl behind the counter…..very rude not only to herself but to a man in front of her being served….she spoke rudely then rolled her eyes at him…my daughter is a regional manager for a very large business & told another girl that her customer service needs to be addressed with your manager On top of that this girl then looked at the other girl standing next to her….then both of them laughed as my daughter walked away but I seen them both Absolutely disgusting behaviour I will be letting everyone know not to go to this particular franchise On top of everything….our food was cold & dried out!!! Maybe re train your staff!! Seriously! Especially Rina...
Read moreJust bought an Acai Bowl $15 which happened to be the worst I've ever had. No creativity, no flavor, no fruit on top just crushed granola all the way through. It's sad because the staff are so friendly and passionate, I understand we are facing tough times with covid-19 , safety procedures etc... The 'would I buy that'? Technique isn't taken into consideration before taking it out to the customer. Presentation should always be #1 .Unfortunately will not be buying my...
Read moreI recently visited the Hit Cafe in the old Coles Arcade in Howard Ave. The staff on that day were unfriendly,unhelpful and surly upon answering questions asked by my elderly Dad, ie : " do you have any salad ?". I understand that cafe workers are facing stressful and uncertain times now due to Covid , but a little smile and pleasantry is essential to retain good custom. I will certainly not go there again and im sorry my pensioner Dad spent his...
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