Munchies Sushi Dee Why — Restaurant in Sydney

I’ve never had any problems with Latin House café and Latin House Sushi, but the transition to “Munchies Sushi” is being catastrophic. First, you should look to your clients; Second, your social media should be aligned with your platforms (Facebook, Instagram and website). I tried to give some advice to the owner (Rodolfo) but couldn’t talk with him. The person who spoke with me, Patricia was rude and unprepared to accept a simple complaint. I always support the local business and the Brazilian community. On the other hand, I’m trying to say in simple words, if I’m facing problems with the website, menu, etc. Probably other clients are facing the same problems too. Unfortunately, we did order in the next door tonight. I hope you guys sort this situation asap. All the best Rodolfo

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response from your answer: I was waiting for your call for 40 minutes because you told your employee that you get back to me in 20 min. when your best customer service called me, she was rude and said in simple words: “ should I call you every time I change the menu? “ Do you think this is an answer for a customer who would like to give negative feedback after waiting 40min waiting to make an order? ** you took 1 month to answer my...

So far so now the best sushi that me and my girlfriend have eaten in Sydney. It really has a brazilian taste and such a great quality in every option of menu. We use to order both eating in or take away and believe me, it has the same quality! Probably because their staff always ask how long we will take to arrive there, then they can prepare everything with a plenty of fresh ingredients to provide the best gastronomic experience for their customers. By the way, I need to highlight their staff that are very nice guys and make us feel so comfortable! We will be back there next week...

I place an order at 19:15, I called the place at 20:20, the order was supposed to be here at 20:12. At that time they haven’t even start the order, the girl who answered me said the order will be ready in 30 minutes. I called again at 8:50 she said the order left for delivery and it will take 15 minutes ( detail I leave in Dee Why and even if I walk from my house to the restaurant is less than 15 minutes).

It is 21:05 and I have not received...