Khao Pla Macquarie Centre — Restaurant in Sydney

Went tonight for dinner and ordered the Kuy Teaw Kee Mao and unfortunately wasted my money coming.

The Kuy Teaw Kee Mao has a singular overpowering taste of chilli. It was so heavily done I couldn't appreciate any of the other seasoning or flavours in the dish. We ordered the dish and there was no warning on the menu that this was an excessively spicy dish, nor were we informed by the waitress who served us. Many thai dishes have some chilli or chili sauce. However most Thai restaurants also rate their food in spice for their customers to be able to choose accordingly and enjoy. My partner took one bite and had to stop. I asked the waiting person if a condiment or sweet sauce could be provided similar to the plum sauce in the appetiser to try and manage the dish. Their reply was we could order something sweet on top to manage the dish and recommended us to order a thai milk tea. Having eaten Thai food in multiple countries and growing up with South Asian cuisine, I am no stranger to spicy food. This was just unenjoyable. I went to pay and mentioned this to the bar tender/tending the register, who simply shrugged and told us this dish was spicy. Charged full price, I paid and left needing to buy extra food to dilute the spice from this dish, and take an antacid and neurofen after that to manage the reflux and heat headache. While this restaurant is reasonably rated, our experience did not reflect this.

I also ordered the Por Pea Sod - tasted alright. light on the salt. The roll wrap was a bit raw and wasn't cut through cleanly and no knife offered with cutlery so had to use a fork and spoon to cut through the half cuts in the roll which ended up mashing the roll. Otherwise well prepped and comes with a plum sauce. Interesting combination with the thai sausage and chicken. Just lacking in the menu a description about what makes it thai, I couldn't tell.

My suggestions would be to include the option for meat vs. vegetarian options for the various dishes you serve, as most of your dishes come in a single meat combination. Also, I would highly suggest including spice levels on your menu and not rely on your waiting staff to remind people which dish is spicy or not. I hope you guys...

Time & date: 20th Feb 2022, Sunday afternoon My husband and I were greeted into the dining room and brought to the table by one of their staff. Half of the dining room was almost full. After we sat down at our table, their staff brought us water, cutlery and menu as the way they should.

Five minutes later, after we had decided on the items we want to order. I raised my hand and try to gain the attention of their front of house server. I understood the restaurant was busy, the servers were busy cleaning and setting up tables for new customers. However, I had realized that the servers I had tried to use eye contact to engage were striving to escape from us.

At the very beginning, I thought they might be too busy to give us a response or they would come to our table to take the order 2 minutes later. However, I retained my posture for around 10 minutes, at the same time, there were another 2 waiters collecting 2 dirtied glasses from a table of 2, the table was just located behind my husband seat about 1.5 meters away. Both waiters were having eye contact with me, but, based on what they did, it really indicated that we were the customers they did not welcome.

I understood it is a cold winter night for the hospitality industry at the moment. the staff shortage is not a problem that can be solved in a day. However, we just hope that the management team of the restaurant could put in more effort, e.g., provide more substantial training or guidance to the staff on coping with different situations during the peak hours or hosting a regular short briefing at the beginning of the shift to allocate the tasks during the operation.

As a diner, we love to go out to dine in different restaurants. We would love to adhere to the restaurants we love for all time, vice versa, we insist to away from the restaurant that embarrassed us the...

I dont normally review good or bad restaurant and I'm quite an easy going person and not too fussy but this time I really need to give them 0 star if i could and let potential customers of this place know of what i went through today with this khao pla at macquarie shopping centre

I usually order chicken pad kee mao( drunken noodle) and alot of Thai restaurant that serves this dish serves it with a lemon wedge on the side which you can squeeze onto the food if you want. They didnt have it so i requested a lemon wedge but was told "we cannot give you a lemon wedge to serve with pad kee mao. I politely said even you don't usually serve it with lemon, but as a customers request to have a lemon wedge, you could not provide it? Was told again NO.

The drunken noodles were way off the authentic taste of most other thai restaurant. It was way off balance with no deep flavours in it, very plain with no mushroom,basil, and bell pepper which I believe is the main ingredient that brings out the unique flavours of this national Thailand stir fry noodle dish. Came out over stir fry with rice noodles broken to the point I could not even use chopsticks to consume it. Chicken was very dry

We also had the tiger beef $18 and the tom yum soup $17. Tiger beef tasted ok but serving were really small and the tom yum soup vwere also very small for that price point and again tasted awful

Not a pleasant experience at this place wether it was the food or the service

Will not be back as there is plenty of food places within macquarie centre thats tasty and worth...