Miranda Hotel — Restaurant in Sydney

I am extremely disappointed with the service I received at the bar at Miranda Pub/Carmen’s Miranda. While I understand the staff were busy, my friends and I were blatantly ignored for THIRTY minutes, despite standing patiently at the very side of the bar. Both the male and female bartenders continuously served others around us while skipping over us entirely.

My friend politely brought this to the female bartender’s attention multiple times, but she simply said, “The other bartender is serving your side.” However, the male bartender continued to serve everyone but us. Even other patrons began noticing and asked if we had been waiting longer than them, which was embarrassing and frustrating.

When I finally asked to speak to the manager, the female bartender responded by accusing me of “yelling” (I wasn’t) and, shockingly, told me to “change my face” if I wanted to be served. This comment was not only deeply unprofessional but also felt incredibly misogynistic and inappropriate.

Only after I insisted on speaking to the manager did the male bartender finally serve us, as though it required escalating the situation to receive basic service. It’s incredibly disappointing that it came to that.

This experience left me feeling disrespected and unwelcome. While I appreciate the challenges of working in a busy environment, there is no excuse for such dismissive and demeaning behavior. I will not be returning and urge the management to address how their staff treat customers, especially in...

Myself, two female friends and my boyfriend came to this establishment last night for the presets concert which we each paid $66 for. During the concert, another patron was being very aggressive to my group, completely unprovoked this man harassed one of the girls in our group. To shelter us, my boyfriend stood behind us, not interacting with said man and due to this he ended up getting punched in the back of the head. He did not retaliate or react at all. Instead of removing the person who instigated the attack they kicked my boyfriend out as well for simply standing there and being abused while refusing to listen to the story. I am appalled by the lack of empathy, training and professionalism from the manager on site that day and the security guards. I think we are owed a refund for our tickets and an apology from the establishment. My boyfriend was not offered any compensation nor care for injuries and we were told to leave and walk down the street to not aggravate the man further as though we were a problem. We were also told that if we didn’t leave the area in front of the hotel we would get the police called on us?? I’m quite literally a 4’11 woman and if your security guards are unable to handle an upset patron who is poses no threats they are definitely in the wrong profession. This is the worst venue in Sydney I have...

It's the melding of the service and the food that makes this place

I ordered a Portuguese burger, which cost $22(?), it came with a very generous serve of chips

Normally when you order a burger at places, the buns are slightly dry, not with my burger, the bun, the sauce, the large grilled chicken that was cooked great all tied together to make one of the best burgers I have ever tasted. I normally order a steak when out, but this time, I tried something else. I'm so glad I did, I'm thinking when I go again, I might order the same!

One other person ordered the parmigiana burger and they too were really really impressed. Whoever the chef is, they are a keeper!!

The friendliness at the bar was great, interacting with different people which spilled over to the patrons interacting with each other, had a great chat with someone in a 3 way conversation involving the bar staff as well. This just makes for a great environment in general

Will be going...