Sushi joint run by and prepared my Nepalese. I can’t express how terrible this restaurant’s food is. Popcorn shrimp drowned in insufferable spicy mayo, the cooked salmon (in any of the dishes it comes in) was genuinely disgusting, the tuna sashimi had this weird mochi/jelly like texture, like it was frozen and defrosted, the mushroom shijemi was overcooked and bland. Even the photos on the menu didn’t match what was presented, the salmon “sashimi” with mushroom (on the menu) came blowtorched, but not blowtorched to the point where it had a char, it was blowtorched to the point it was cooked?! Any dish with cream cheese, be prepared it is 90% cream cheese, way too much. The prawn and cream cheese spring rolls, the prawns were dry, bland and rubbery. Even the soy sauce tasted funky. The best thing about this restaurant is how they squeeze the bagged wasabi out onto your little side plate in a pretty flower shape. The tap water that comes in a stone/ceramic jug, tasted like sand, as if to say the water had been sitting too long in the stone/ceramic jug. The taco shell was stale, too.
I made an appointment via the restaurant’s own website for 12 in the afternoon, only to show up and see that they open from 5pm… so had to come back at...
Read moreI have always ordered from Munchies and really liked the quality, even though the delivery has always been slow. However, yesterday was the worst experience I’ve ever had.
I placed an order for dinner around 8:30 PM, and the estimated delivery time was one hour, which was fine because I’m used to the delays. An hour and a half passed, and the order still hadn’t arrived. We called, but no one answered. After TWO hours of waiting, we realized they had closed and weren’t going to deliver. I had to find something to cook last minute and ended up going to bed close to midnight because they simply lost my order.
When I called today, they said they didn’t know what had happened but offered to send the order and something extra as compensation. The order arrived (two temakis and a soda), but the seaweed was completely soggy, and the soda was the wrong one. They included a dessert as compensation, which they seem to think makes up for last night’s mistake and the terrible quality today.
When I called again to inform them about this, I was ignored. They went from having a loyal customer to someone who is deeply disappointed and will make sure to share...
Read moreUpdated review from May/22: I was a loyal client and haven’t tried their sushi for a while. They have changed owners and I decided to give it a go and it was the worst decision I made. Prices have gone up, quality of products went down. Recipe for vegan classics were changed, their vegan cheese tastes like…flour, it’s so heavy and made me sick. Seaweed was mushy, avocado super green, rice undercooked. It was just a regrettable choice. It’s unfortunate that they couldn’t keep up with the quality standard. My partner ordered a salmon based dish and also said that quality of the fish wasn’t good. Such a shame.
Review from December/21: always amazed by the quality of their food and how accommodative staff is with dietary requirements. Their plant based options are very yum and it’s also good value for money! My favourite dish is the mushrooms and cashew cheese roll/temaki! All options of their vegan combo are a...
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