Nawa Thai Restaurant — Restaurant in Sydney

We ordered food from DoorDash (pickup) and sent my son to get the order. There were two orders. He went to collect the food and the staff member asked him for a screenshot of the orders. I sent the screenshot of the orders. They still would not release the food to him. I went to the shop with him and the staff member lied to me and said my son did not have screenshots of the orders on his phone. I said to the staff member “let’s have a look at the phone” and no suprise the two orders were on his phone. The staff member ran away and the manager came. She repeated the same lie and I showed her the phone with the two orders. She then apologised. I can only believe that because my son was of Indian heritage that he was racially profiled. I have reported this to DoorDash and would recommend that all staff do some basic customer service training to at least hide their racism. The staff member could have called me if there was an issue. I have been a customer for over 15 years. To say I am deeply disappointed with management is an...

I bought a Pad ke Mao, chilli basil fried rice, green curry (all big container portions) 4 curry puffs, 4 spring rolls, 2 roti breads and they gave me a free 1.25ltr pepsi and prawn crackers all for the $55. Unbelievably great value for money and now to the taste, ohhhh my word. Ingredients tasted so fresh, like really fresh, easily the best spring rolls I've ever had, the pad ke mao was a darker colour exactly how I like it and not undercooked, chilli basil fried rice was so clean and fresh tasting and not drenched with oil like other places seriously I can go on forever. They've won me over can't fault anything at all. Customer service is exceptional I picked it up as take away and the best part is it's Halal. Thank you...

IF YOU WANT TO WASTE MONEY, buy from here. I ordered via uber eats. The food is really disappointing and made me feel sick after eating. Wonton soup lacks flavour and it had too much white pepper which made it too spicy, not worth the price of $22.90 for soup, beansprouts and a few wontons. Tom kha tasted disgusting, doesn’t have any flavour just sour and it had a lot of bubbles which makes me think its off. Tom kha had 5-6 thinly sliced chicken breast, few mushrooms and the broth, ridiculously priced just for that. Coconut rice was just plain over cooked boiled rice drenched in coconut milk, not cooked how coconut rice should be. WILL NOT RECOMMEND AND WILL NEVER BUY...