Oregano Leaf Bakery — Restaurant in Sydney

Dear owner, Here is the review you have been waiting for. As a regular customer whether via Uber eats or in store, I think it’s fair to say after 2 bad experiences within a month i will never return. Although the owner does not care anyway and will simply tell you there is plenty of other shops to go to. Ordered 3x manoush on uber 1x being oregano, veggies and yoghurt. My notes were no oregano, in a box. $5 was added to my order with no further info. (Price adjustment) I call to ask why? Apparently how you want it makes a difference, in a box or folded? How stupid, any way to scam people. I have gone in multiple times and always have the same order and never charged differently. If anything I should be owed $5 for removing oregano. Blocks my number and cancels my order as my driver arrives. Call him back and advised that he did because “I was rude” wow. If being firm is rude to you then you have no idea what rude is. Reminded him of a time he was extremely rude in store because he wanted cash and didn’t want me to pay via card. Rudely advises me “ IF YOU COME ON SATURDAY DO NOT GIVE ME CARD I ONLY ACCEPT CASH” go pay your taxes on your business, stop scamming people and have more respect. I have phone recordings anyway so don’t deny what I have said with your response because I have the proof I need and will happily share. May Allah guide you. As a business owner you should be doing all you can to fix any issues with your customers and hope they return to your shop to support you. I have never met anyone as rude as an...

Definitely a 10/10 for me, had to try for myself to see if the views were real or not and man o’ man. nothing but top notch food out of this joint. It’s beyond me the level of pressure this joint goes through from how busy they are and still manages to bring out orders this delicious, fresh as, crispy and flavourful. They’re nothing short of professionals. Very well priced, considering the rising costs of everything, their prices are reasonable and fair. Nicest staff out, any issues with the orders I addressed it ‘with a smile’ and they offered to fix it up ‘with a smile back’ which I understand we’re all humans we make mistakes one item was missing from the order ‘15 items’ they added it to my following order and very apologetic about it. It’s quite astonishing having this volume of orders and still serve everyone within a reasonable time frame people need to understand busy places require more time sometimes to get orders ready. If you want something good you gotta give it time. This is my fourth big order and was never disappointed by how fresh and tasty everything is. To the amazing team and the owners Thank you for serving us the food with love and passion can’t wait to order more. My favourite order is their triple cheese and...

Great food, but the owner lost my order. And blamed me. I waited an hour and after confronting him several times and new customers coming in and being served I told him to shove the order. The whole time he was blaming me. Watch his reply now. He will still blame me haha. Went to the bakery behind his down the alleyway. Just as good. He’s my go to now. Peace out

Edit post owner response: Hahaha what did I tell you? He will blame me again for “misplacing the order” not “losing it” haha!! Yep, waited an hour and each time I checked, tells me others are before me, when clearly they are new customers walking in and placing new orders. All good. The other bakery...