Sugarbaby Espresso Bar — Restaurant in Sydney

I had a really frustrating experience at Sugarbaby Espresso. I went in for a simple breakfast order—just a sausage, egg roll, and a lemon iced tea—but the staff member taking my order was completely unprepared. She struggled with her machine, couldn’t find anything on it, and was slow to respond. On top of that, her attitude was unfriendly and dismissive. If she’s unfamiliar with the equipment or the menu, she shouldn’t be working the counter. It’s incredibly unprofessional and disappointing, especially when people are in a rush in the morning. It’s not a good look for the shop to have staff that are still learning basic tools and processes...

Ordered a soy latte in the morning. Service was friendly, coffee was made promptly. Coffee was made well, tasted good, nice and hot. They also have food available like hot breakfast foods, and typical cafe foods like sandwiches and croissants. There is limited street parking available, which is typically full. But there is free and plentiful underground parking where...

Today, I bought a takeaway coffee. They served it in a single cup, and it was very hot. When I got into my car and tried to take a sip, the cup broke, spilling coffee on my leg. Fortunately, I didn’t have an accident. I stopped the car, but the coffee burned my leg. The quality of the cup...