I use to come here often as a child however I haven’t been since Covid happened. I came today with my family and was expecting good food and service as always however today disappointed me a lot.

From the entrance to the door, I had 3 different people that took us in, each standing 10m apart in the crowd, we had to search for them whilst getting yelled at to “follow that person”

No culture, and the food is not authentic anymore. I take a seat waiting for someone to come around to ask what tea we were after.

Usually the person who takes us in would ask or at least have someone who manages the floor to be at our table asking once we sat down, however, today we had to reach out to ask for our tea.

Before we can even ask for our tea, we had two cart ladies bombarding us telling us what they have and placing stuff on our table and grabbing our card though we said no. They gave us a look and walked away.

After 5 minutes, finally someone came around to us and asked us what tea we would like.

So as we waited and chatted amongst ourselves, a lady came with her cart and told us what she has and my mum said nicely in Cantonese, “we’ll get some later, we’ll wait for the tea to come first”, but then, she literally stood by our table for 1-2 mins waiting for our tea to come, tapping her toes.

Once our tea came, we were annoyed at that point because of the ladies attitude. She watched us talk, pour our tea and take a sip. And she’s asked us in MANDARIN “do you guys want or not? I have this this and this” with an attitude, though clearly she can speak Cantonese. At that point we just straight up said no, I don’t feel like it. Felt so disrespected.

There were however 2 cart ladies who were very polite and I think the restaurant should take notice.

One major factor as to why I’m leaving a comment this late at night is because, I’ve been having a sick stomach all day till now. Been in and out of the toilet. Everyone on my table is having this issue. So I very concerned about the cleanliness of this restaurant.

I won’t be coming back here anytime soon after today’s experience. I understand it’s busy on Sundays but I go yumcha every Sunday as a child and this wasn’t an issue before.

Food wise: Everything is over sized Hargow: skin too thick Siumai: too much meat Ham sui gok: skin too thick and hard Wugok: crispy but too thick as in filling Mango pancake: sour cream

Everything else I had was decent.

I would come here for dinner as it should be more calm, however the yumcha environment here is too much for me.