Booked thru Agoda was under the impression pay when you arrive agoda sent a email 5 days prior to our arrival stating they attempted to take the payment but payment failed I contacted the Grand hotel |explaining this they found the booking & told me the booking will be fine & could pay on arrival.|We we arrived to check in they couldn't find the booking after about 1 hour later they offered us a twin room I also asked about our accommodation for our return trip the manager said it will be fine.|After spending 2 days in Canberra we returned to the hotel to find out there was no booking after I rang the hotel in the morning they had no booking for us the manager said on the phone he would book us in for the 2 nights we wanted|On arrival to the hotel no booking for our 2 nights spoke to the duty manager she told us that they could only offer us a room for 1 night not happy she mentioned another hotel down the road we called them but was booked out after speaking to the manager we took the room for the 1 night & we booked another hotel at Darling Harbour for the other night the manager offered us a free meal at the restaurant that we took up nice restaurant our meals were roughly valed at $150.00 all drinks encluded nice meal |The rooms are not air-conditioned very dated bathrooms small only 2 bathrooms & 2 toilets on the floor.|The elevator is old you have to open & close the doors manually very heavy doors very awkward when handling your luggage.|Also the lift was out of service on the last night we were there I had to walk up to the 5th floor as the elevator was stuck at the basement someone (staff) didn't close the doors completely so the elevator was stuck there.|The...
Read moreBooked thru Agoda was under the impression pay when you arrive agoda sent a email 5 days prior to our arrival stating they attempted to take the payment but payment failed I contacted the Grand hotel |explaining this they found the booking & told me the booking will be fine & could pay on arrival.|We we arrived to check in they couldn't find the booking after about 1 hour later they offered us a twin room I also asked about our accommodation for our return trip the manager said it will be fine.|After spending 2 days in Canberra we returned to the hotel to find out there was no booking after I rang the hotel in the morning they had no booking for us the manager said on the phone he would book us in for the 2 nights we wanted|On arrival to the hotel no booking for our 2 nights spoke to the duty manager she told us that they could only offer us a room for 1 night not happy she mentioned another hotel down the road we called them but was booked out after speaking to the manager we took the room for the 1 night & we booked another hotel at Darling Harbour for the other night the manager offered us a free meal at the restaurant that we took up nice restaurant our meals were roughly valed at $150.00 all drinks encluded nice meal |The rooms are not air-conditioned very dated bathrooms small only 2 bathrooms & 2 toilets on the floor.|The elevator is old you have to open & close the doors manually very heavy doors very awkward when handling your luggage.|Also the lift was out of service on the last night we were there I had to walk up to the 5th floor as the elevator was stuck at the basement someone (staff) didn't close the doors completely so the elevator was stuck there.|The...
Read moreGiven how expensive Sydney CBD accommodation is, this is an option to consider. Accommodation is at a pub, where you need to check in at the ground floor bar. The bar is staffed from 8am, where you need to make arrangements if checking out earlier. The accommodation levels are levels 3, 4 and 5. On level 3 there is a breakfast area, where you have free breakfast cereal using the small long life milk cartons, bowls (you need to wash them after use), and disposable plastic cutlery. Hotel guests also have 10% off pub food / beverages, where happy hour drinks prices were good value. |Positives: Price, private room with basin, fridge, TV, window, towels / shampoo. No security concerns. Hotel is very close to Wynyard Station (using George Street exit) for easy airport access. One way train ticket from domestic airport using my credit card to tap on / off cost $19.53 (do not need an Opal card).|There is a shared shower / bath area and shared toilet, which seemed to be empty when I needed to use them. Very impressed at how clean these were.|Negatives: lift was not working, so not ideal if you have mobility issues hauling luggage up the stairs. Room did not seem to have heating - I had a warm hoodie which I was glad I had. Room does not also have a table / chair if you want to do work or sit. Room lighting was a bit dim - only 1 room light. There is also a bit of street noise (not an issue for me, but for those who are more sensitive). Not much privacy where my room looked straight into offices and curtains in my room were difficult to fully shut.||Overall I would stay again for a cheap CBD solo stay, particularly if I only needed to use the room to leave...
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