One Saturday morning we came with my group to have breakfast at this place and we were very excited to try the coffee, the food, etc... But the truth is that the coffee is basically bad, without soul, flavor and also before finishing my coffee I found a metal clip inside my glass, (this one, could have caused an accident...) And the most surprising thing is that when I told the barista about the metal piece inside my cup of coffee... he just told me He looked with complete indifference and said "sorry" and nothing else and then he went to clean a table. We were amazed at the lack of attention and care with this unpleasant experience. We expected a more real apology from the barista, or at least They prepared a new coffee for us and a 100% clean glass... but nothing like that happened... And regarding my food... 2 cakes that I shared in the place and they are regular, nothing different from what you buy in the supermarket. And normal and very bad customer service after that indifferent barista. Of course we will not return and we do not recommend visiting this place. And to the owner of this cafe, I recommend selecting his staff better and training them so that he values his...
Read moreWhen you spend $92 on breakfast for 3 people, you expect a reasonable quality. Inedible bad tasting chunks of black avocado all over an Avo Smash and a corn fritter really isn’t acceptable . It’s important for a cafe like this to consider the lifetime value of a customer - we would have been worth 2k to 5k per annum to this business but now we won’t go back and we will tell our friends and family about our bad experience. So Cafe Nosh loses our 5k plus all the lost business from everyone we know… all to save a couple of dollars worth of avocado by serving old rubbish to customers. You could also consider making the corn fritters slightly crispy - you can’t just freeze and then microwave a corn fritter, it makes them soft, sludgy and pretty gross. Very disappointing, we thought we’d found...
Read moreOrdered two vegetarian style nachos with beans instead of mince. When it arrived, we realized they had not put in any beans at all. Having paid almost $40 we had felt short changed. We asked if they could add beans, instead the woman who had served us proceeded to enter into an argument insisting that we had not told her to put beans. From the beginning she was very rude and abrupt. Trying to dismiss us. Felt very belittled and dissatisfied. When another staff member intervened, he responded with "oh she's old school, that's just how she is." trying to make an excuse. What we really needed was a "can do", customer focused outlook. Not small minded attitude, very dissatisfied. Pity that one staff member can ruin all the good work of the...
Read more