I was really eager to get to sit down and have a cup of coffee at this lovely quaint place which sits like a beautiful old-fashioned small town jewel on the street as you drive into Queenscliff. I had just finished writers circle and was still in a very creative frame of mind when I pulled off on the spur of the moment, reached for the anthology sitting on the passenger seat and walked into the building to enjoy a sit down coffee and half an hour of mindful reading. Although I realise the staff were only following protocol by asking me for my drivers' licence and my vaccinated check in details (which I had all ready and keen to produce on my mobile) but to my horror I realised that I had left my drivers licence in my wallet which was at home. I pay with my mobile. Well, to say I was disappointed was an understatement. I felt embarrassed as well and angry at myself. The staff seemed non-fussed and when I insisted on phoning my son to send a copy of my drivers licence to my on my mobile they said that would be fine. So they were following the rules and doing exactly what they were meant to which is completely understandable and I appreciate and respect that. It is just the way it made me feel that sits a bit heavy on my shoulder and it will take me a while to enter again. I guess it is because of the embarrassment I felt, nobody's fault but my own. Unfortunately I will associate it with the venue. I cannot over-emphasize how important it is to deliver these requests to patrons. Delivery of message is critical. It was very matter of fact and lacking that human touch. I guess that is what stood most out to me. Lack of human touch. A valuable lesson to remember. It is how we make people feel that they remember longest. And now, I'll end my long-winded review. I will re-review this once, I've actually sat down and enjoyed the hospitality of this place. But I can't see myself...
Read moreVery cute place. Matcha latte was made with care and was great. Staff are great. The place is clean. The food was amazing and we found something we liked on the menu straight away. We love a good bowl of chips or wedges sometimes, and thought we'd try their chips here too - this was the only average item. While Chipotle mayo is amazing with chips, the chips themselves were fish&chip shop quality and not good, not matching the rest of the...
Read moreLove this place. Eat there every time I'm in Queenscliff. This morning I had their PB&J it was an awesome treat of flavours galore. Yum! (I'm not a peanut butter fan but this was still awesome the 'jelly' part was superb). Normally I have poached eggs and toast and they do wonderful soft poached eggs and no sign on the toast. I'm a tea drinker and they make a good tea but everyone else on my party enjoy a...
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