Untitled Cafe - South Geelong — Restaurant in Victoria

I use to have such a great experience here up until I fell pregnant as everyone knows being pregnant means eating cold food could cause more issues in the long run with your baby then hot food especially cheese, salami need to be as hot as possible. I had once asked them to extra toast my bagel and they refused and said they couldn’t do that which made me a little mad as I had spent and always spend over $50 when I am here getting bagels and juice and coffee

What doesn’t make sense is that they can’t extra toast a bagel but they’re happy to put the bagel in the microwave and then toast it to make it extra hot. The issue I was having was every time they toasted anything It would be cold in the centre, and only the edges would be hot. The cheese wouldn’t even be melted.

I had gotten my cousin to go in today to get me a bagel. Moral of the story, my cousin called me and said that the guy at the counter was a little unsure on what juice they sold and the employee proceeded to say that they didn’t sell juice and only smoothies until another young lady helped him with the juices. I had walked out my car as it was really hot and I am pregnant. For an employee to poke his head out and start screaming. I’m not serving you. You’re not ordering here as a family own business you guys should have a little more respect for customers as this is appalling. Not only did you embarrass me but hanging your head out. The window was embarrassing yourself. There was plenty of customers that seen that as I was walking off even The customers thought it was wrong...

Called and placed order via Bluetooth. Error made as two cafes with exactly the same name with no connection. Staff in Geelong did not indicate this upon answering. When I requested that my order be cancelled as geographically impossible for me to pick up order, I was told couldn’t refund as food prepared. Less than 10 mins. Initially told it would be 15 mins for pickup. Passed on to senior staff. Reiterated situation. Told same however I indicated that this is an exception given two cafes with identical names. A little unfair they have food and payment and I have neither! Aggressive attitude and rudeness levelled at me and told I should listen better! Call terminated. I had other people in car who could not believe what they hearing! 😲 seriously staff training needed in respectful communication with customers. By the way other cafe runs rings around around service and respectful...

Untitled is one of my regular brunch haunts with friends. Cute corner location, with ample parking and a neighbourhood favourite coffee take away window with Skip pre-ordering service.

Nice meals which include great vegetarian and vegan options. Coffee is good but not the best in the area and they don’t offer Bonsoy milk which is bit of a downer.

Tight floor space, comfortable in the early morning when less people are around as it can get a bit loud and cramped when full. Patio is a great option when the weather permits. Aesthetically pleasing surrounds and set up. Never experienced poor customer service as other reviewers have mentioned - always friendly and polite however coffee service time can be a bit slower than preferred.

Recommendable and I will remain a returning customer for the vegan options and great...