This franchise is the epitome of mediocrity and the altar for poor service!
Granted, it was a Saturday morning, over a long weekend holiday period and the café (I use the term loosely) was reasonably busy.
As my partner and I walk in, we are ‘greeted’ by a young member of staff, with a deeply disengaged look on her teen face. It was clear that this young lass had undoubtedly sucked on a Lemon, before coming to work! 🍋 She literally just stood there and said….nothing! 🤷♂️ There was no actual greeting or welcome. No offer of assistance or gesture to be seated. Just a blank look of ‘I really don’t want to be here’ and ‘I can’t be bothered.’ 😕
We didn’t expect 5-Star gourmet treatment, in what is clearly a 2-Star amateur establishment. However, a reasonable greeting would have been appropriate.
Once we worked out that we weren’t going to be privileged to any form of basic café courtesy and service etiquette; my partner and I sat ourselves down and pondered what we would order for breakfast? We accepted that it might be a long wait and we certainly weren’t disappointed in that respect! lol 😝 35 minutes for bacon and eggs (Big Breakfast - that wasn’t all that big), served cold!! Who would have thought!? 😳 Nothing quite like cold fried eggs and bacon, with cold toast that can’t be buttered.
We ordered coffees to be served in mugs (sit down breakfast), but instead were served coffee in cardboard takeaway containers. The young waitress said that they had ran out of mugs! We asked for two milkshakes, which were served in horrible plastic containers 🤮 Asked for a traditional metal milkshake container (which most proper cafés use these days), only to be told that they only serve in plastic or glass.
Asked for two cups and a bottle of water, only to be given two small cardboard cups and a bottle of water served at room temperature (not even chilled from the refrigerator).
That was the last straw for us. We left behind our disgusting, cold breakfast and crappy plastic & cardboard drinking containers. We then found a lovely café further down the Main Street called the ‘Bayleaf Café and dessert.’ This Café served the most scrumptious bacon and eggs & Crèpès. The coffees were beautiful, smooth and creamy ☕️☕️ 🤗 They also served their milkshakes in proper, ice-cold metal milkshake containers (not plastic or glass rubbish) 🙏
Coffee Club is definitely a ‘club’ that I do not want to be a member of! We will never return. What an absolute shemozzle of business. You know it’s going to be busy over a long-weekend holiday. Be prepared. It’s not difficult to pre-plan for these events. It’s not your first...
Read moreThe Coffee Club - my favourite place in Wagga for a lovely coffee and bite to eat. That is until today. Sadly and more than disappointing, it is probably our last visit. 2 meals 2 drinks = $40. Now that's okay, we are aware of the prices and we are prepared to pay. But, when our meal is less than below average in quality that's when it becomes not okay for the $40 cost. Brekky Brushcetta was my choice today. I was so looking forward to it. I added crispy bacon as a side. The meal consists of: ciabatta bread-toasted spread w/basil pesto, cherry tomatoes, poached egg, and haloumi cheese with a light gold, pan fried crust, and a balsamic drizzle. Okay, here is what I was delivered. A poached egg cooked to the consistency of a hard boiled egg. Crispy bacon was basically, hot ham. Haloumi was fried to within a centimeter of its life. Might return for a coffee, still unsure. But never, ever will I order a meal from Coffee Club. My husband did mention our disappointment to a staff member, who did apologise. I was happy to just leave and not make a fuss as I always do. I managed to eat 3 mouthfuls of it before I gave up. Sorry Coffee Club, I just couldn't keep quiet this time. Very...
Read moreI'm not sure if the writers or directors of Zoolander operate this particular coffee club, but once you visit and attempt to sit more than 2 people at any of their tables only to realize that these tables were indeed made for ants.. and definitely good luck attempting to seat 3 or 4 people along with 3 or 4 meals and drinks without bumping elbows, getting close and intimate with your table buddies or spilling your food over the table, floor and yourself.
Heaven forbid you should want to indulge in a cake or sweet for the day, only to realize that they are sourcing their cakes and sweets from a WW1 MRE pack. The majority of the cakes we have had here have been extremely dry to the point the edges exposed to air are brittle and crumbly.
The sole underlying redeeming point is that the coffee is somewhat good, which is just as well being that this place is named coffee club.
If you have no other choices, dine here with a...
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