Mama's & Papa's Japanese Cafe — Restaurant in Wembley

The man at the counter - presumably the owner - was unwelcoming. He appeared to be stressed because the kitchen was backlogged with orders. When customers entered they were told there would be be an hour wait for food because there is only one chef in the kitchen.

I was sitting right across from the counter and felt uncomfortable when he was speaking to customers because of how rude he was. Frankly it was awkward and unpleasant to watch.

My partner asked to use a bottle opener and the response given was “we don’t take outside drinks” yet everyone at all but one other table had BYO drinks and several signs on the walls said BYO - corkage $2 per person.

Despite the poor customer service I thought the food must be good because it was so busy. I was wrong.

The edamame was served unseasoned, cold and it was a little slimy.

There was a stack of dirty plates with flies buzzing around sitting on top of the freezer. It was only moved so the chef could get inside the freezer.

I ordered the teriyaki tofu bento and was given beef. The man apologised for the mix up and I got my food shorty after.

Hearing a microwave in the kitchen is always concerning to me. Despite using a microwave to reheat food, my teriyaki tofu was cold in the...

Mama and Papa's Cafe is a hidden gem that I can't recommend enough. From the moment you step inside, you're greeted with a warm and friendly atmosphere that instantly puts you at ease. The vegan food options here are simply outstanding - the flavors are so rich and satisfying, you won't believe they're plant-based.

The staff here go above and beyond to make sure you have a fantastic dining experience. Mama Emily is not only beautiful but also incredibly welcoming, making you feel like part of the family. The freshly prepared Japanese dishes are served hot and bursting with delicious flavors that will keep you coming back for more.

I can't get enough of the stir-fried noodles here; they're an absolute must-try! And don't even get me started on the tempura udon - it's a game-changer. Plus, the new Chicken Karaage dish is a delightful addition to the menu that you simply can't miss.

Not only are the prices reasonable, but the quick and attentive service ensures that every visit is a memorable one. Whether you're a vegan food enthusiast or just looking for a cozy spot to enjoy some top-quality Japanese cuisine, Mama and Papa's Cafe is the place to be. Make sure to stop by and treat yourself to a truly delectable dining...

I first visited this restaurant to visit a friend working there at the time, however a quick visit to this establishment soon turned into one of the best dining experiences of my life. On a whim i was given the opportunity to try their chili chicken rice meal. And my goodness how absolutely amazing the food itself was. I shared it with a mate of mine who equally shared my love for the dining experience. The humble and warmly lit decor that made me feel quite cozy and at home in the establishment, not to mention the soft and soothing jazz infused background ambience that really gave off a sophisticated allure to the establishment. The staff aswell were incredibly friendly and absolutely welcoming, which only enhanced my experience. Emily in particular of whom i was introduced to was extremely lovely, and while i didnt quite catch the name of the man at the counter he was just as friendly and wonderful. While i had only the pleasure of spending a short amount of time in this restaurant i still simply cannot recommend it enough, would definitely...