I'd like to take a moment to share our wonderful experience today. We accidentally left our phone at home when we arrived at the shop. Fortunately, my husband had his wallet with him, but his bank card had insufficient funds. We felt a bit embarrassed but, before entering the shop, we approached Gagan and asked if it would be possible to borrow his phone for a couple of minutes to transfer some money. Given the prevalence of scams these days, it's hard to trust strangers, but Gagan displayed remarkable generosity by offering to let us eat now and pay later. While we appreciated the offer, we politely declined and simply requested the use of his phone.
Gagan readily lent us his phone, allowing us to transfer the necessary funds to our present card. We're accustomed to making payments via our phones, so we rarely carry physical bank cards. Following this, we ordered a substantial quantity of sweets for our Diwali distribution and decided to dine in. The staff was incredibly pleasant, and their smiles brightened our experience. They served us beautifully presented dishes, and the flavors transported us back to our hometown.
We savored dishes like Paneer Tikki Chaat, Samosa Chaat, Paneer Tikka Masala, and Amritsari Tandoori Kulchas. The quality and quantity of each dish were absolutely exceptional. Everything was not only well presented but also cooked freshly to perfection. To top it off, we ordered six boxes of sweets, and the Kaju Katli and Milk Cake were delightfully fresh and delicious.
What truly stood out was the exceptional service from the staff. Just before closing the kitchen for dine-in service, one of the staff members personally approached us and asked if we'd like to place any additional orders. It was a touching gesture. I have been a loyal customer of this shop for the past 4-5 years, and I've never encountered any issues with either the service or food quality.
As I mentioned we forgot our phones at home so couldn’t take any photos of the food.
I want to extend our heartfelt thanks to Gagandeep Singh for providing such authentic food and exceptional service. We are incredibly proud to be your customers.Thank you for making our...
Read moreFirst of all, the staff was taking my order wrongly, after knowing the mistake everything was fixed including the cash changes.
It took me nearly 30 minutes to get just DAHI BHALLA PAPDI CHAAT and BUTTER SOYA CHAAP for take away.
Dahi bhalla papdi chaat WAS DEFINITELY DISAPPOINTING! Bhallas were densed and dry, dahi (yoghurt) and chutney were so stingy in portion, hence the whole dish was TASTELESS. $12 gone for no good food.
Butter soya chaap and butter naans (it was a special set meal of the day), were OK. Tastewise is not Delhi style butter soya chaap, rather more to be Punjabi style tomato based butter soya chaap. But again, the dish was good. Naans were very chewy, but still tolerable.
Apart from above I bought home a 1/2 kg mithais (sweets) for trial comprising: malai chaap, kaju dryfruit rolls, jalebis and chamcham. The sweets were excellent! Jalebis were definitely made in pure desi ghee. Hence I can forgive the really bad dahi bhalla and average soya chaamp butter masala.
Service was ok, they gave free plain water to drink while waiting. I hope the next time I come back, their food quality would have been upgraded. Again: DAHI BHALLA PAPDI CHAAT WAS TASTELESS (underseasoned, lack of dahi and chatnis), DRY AND SUPER DENSED.
Visited on: 23rd Oct...
Read moreIf there is anything in negative I would give -100 rating. We ordered pav bhaji with extra two pavs, one aalu tikki, and fried rice and Manchurian. I shouldn’t have spent $44 worth of tasteless food. We got our pav bhaji after half and hour and with two pavs only, the other two pavs we got didn’t have any chutney on it but the first ones had. Pav bhaji didn’t tasted like anything.
After 10 minutes we went there to get other orders, we got our fried rice and manchurian which tasted like it has been made since morning and the quantity was too less, not worth of $17. The lady asked if there is anything in the order left, we said yes aalu tikki.
Even after waiting for another 10 minutes, we didn’t get our order. It has been 45 minutes all together. We lost our patience. And even the food was not worth the money they ask for.
Finally we went to cancel our order of it is not ready yet, they didn’t know our order is pending unless of asking few times what’s left in your order. We asked to cancel, she said do you want refund - yea of course we want. She didn’t even ask we can make it now.
Tasteless food and rude customer service. Wouldn’t recommend...
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