Hungry Jack's Burgers Applecross — Restaurant in Western Australia

My last 4 orders have had many of the food and drinks missing, each time with very little to no care, ownership or any other reparations offered from the customer service team at store.

To fulfil my riend's request, acting against ny gut and better judgment, only just holding on to a snippet of hope . $76.00 dollars worth of drinks, sundaes and burgers ordered last night to fulfil a friends birthday wish and only 2 Cold Ultimate Whoppers, basic without the requested but charged customised changes and 2 cold old stiff half filled chips delivered. These few items were totally disgusting, buns stale and barely any salad filling in either of the burgers, but the 5 strips of lettuce supplied in both were limp, clearly old and grossly slimy anyway. The chips were clearly old and so stiff the portions of the meal i actually got was completely inedible. Not a happy Birthday dinner for my friend at all. Tried to call Phone was answered in receiving put down stood away. Please open four times they clearly couldn't be bothered answering...

Worst customer service ever. I dont even know where to start. They took 15 minutes JUST TO TAKE MY ORDER (meanwhile the girl working wasnt even busy, just standing there looking around) Replied with "Hi. What do you want." Upon taking my order. Overcharged me $5.25 Took another 15-20 minutes just to prepare my 8pc nuggets and small chips. while waiting, the same girl was sticking her hands in the back of her pants and playing with her dirty hair constantly. Extremely unhygienic and honestly just disgusting. The manager/senior staff scolded her for playing with her hair because it will get in the food and make someone sick, despite that she continued to do it SECONDS after. Once my order was done, she gave me 6pc instead of 8pc and had to change it. Then she tossed the sauce packet onto the counter towards me rather than placing it in the bag or handing it to me.

I don't usually give reviews, let alone bad ones but this service was just horrible and really disgusting. Please train your...

Recently, I visited this place with a friend. It was midsummer and it was already over 11am, but the air conditioner was turned off with all the doors closed. It was so hot we couldn't stay there long. They weren't at all caring for customers who ate in the store. We also ordered the tropical burger meal they currently sell, and while we sat down after the checkout, someone came to us and asked us to choose a different content as we didn't have pineapple. A tropical burger without a pineapple??? Does it make sense? Even this is not the first time. When I visited before that, they said they didn't have pineapples. I visited it occasionally because it was near my house, but it was a place that lacked consideration...