I have no idea what has happened to Stone's, but our most recent order will be our last. We don't do pizza often - maybe 3 - 4 times a year - but when we do Stone's has been one of our go-to's.
You know when you cook toast at home and then forget you did, then see it and think "oh yeah I made toast 5 minutes ago" and bite into it and realise you made it 2 hours ago? That was the garlic bread. Stone(s) cold, chewy and stale as all get out.
One pizza was OK, but our regular order (nothing special, just a plain Vego without onion!) was a horror show. It was swimming in liquid which tasted like mushroom and olives - both of which I assume came from cans - and was topped almost entirely with said mushrooms and olives. There was the odd speck of red tomato or green capsicum but it was far and few between. The taste was not good, it was soggy, and it, along with the garlic bread went straight into the bin.
No idea if there has been a change of ownership or something of that sort, but if so, I hope they sort it out pretty fast because I can't imagine many people who are used to the good quality they've historically served up settling for hours old garlic bread and soggy liquid laden pizza.
Just to head off any "blame the delivery" nonsense: I picked it up myself and live a 5 to 6 minute drive away. I arrived 2 minutes before the "ready" time stated in the SMS...
Read moreCold pizza, 30 minutes late, management blame DoorDash. So, I'm visiting Perth and feeling sick in my hotel room. I make my first ever order through Doordash (and before you use that as an excuse, YOU pay them, YOU are represented by them, YOU take responsibility for what they do). So, I go to the lobby at the expected time of 8.10. The dude turns up at 8.35. Pizza wasn't even in a hot bag, so obviously it is Stone cold, pardon the pun. Manager blamed Doordash and told me to take it up with them. What do you think about that? Maybe it would make you think twice about buying from this place. I know it's made me damned sure I won't be buying from them again.
EDIT: Note excuses made by owner or manager (not sure which) below, once again shifting the blame. No, I was not refunded the full amount. Note that he tells me he no longer wants my business (nice!). Note that he wants me to read the app's terms and conditions (I mean, really?) instead of genuinely apologising. No, I shouldn't have to. I just want what I paid for, a hot meal! Draw your own...
Read moreStones Pizza , let me count the ways to best describe the delicious product these delightful people produce . They provide my dining guests on only the most special of occasions with the most wonderful food experience of this type . Cannot justify expenditure on pizza anywhere else . My Birthday last year as well as many times in between , have been and will be catered for again by them . My closest friends and neighbours will , i am sure , enjoy once more the the taste sensations on offer . My final words of my review would be , don't miss this pizza experience as offered by Stones , i promise you won't regret it . P.S.yes Stones Team , it is probably fair to assume that the slanderous reviewer could only have been reviewing his own product , quite successfully . I will be in to pay for my Birthday order soon ....
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