Subway — Restaurant in Western Australia

UPDATE!! 26-8-22 This store is now under new management and what a change. It's had a nice basic renovation, the fridge is well stocked and it looks nice and clean. But the biggest change is..... The staff! Wow what a difference, I was greeted on the way in by I assume was the manager/owner? Genuinely friendly service and smiles on the staff faces. A businesses really does start from the top. If the owner/manager takes time and pride into his/her business and staff, it really shows in the people working with and for them. Keep up the good work 👍

This has been my local Subway for many years. It's sad to see how it's declined over the last year. No drink machine for sometime, little options in fridges and today a sign on the door saying they have no basic salad in stock. Didn't even bother going in! No wonder the staff seem depressed everytime I go in. Feels like the owner has given up on this store...

Subway spearwood is the closest to my work place and there wasn't really anything would get my attention to praise or to be displeased about. The store is clean and food is fresh. I'm happy.

I've realised, only today, the extra mile one of the staff went to get me my birthday sub. My baby had just fallen asleep as we pulled up and we've been out the whole morning and she hasn't slept a wink. I wasn't going to wake her up so I thought I might find a customer to hand my order to the cashier. It was a bit tricky to tell who might be a subway customer. just then staff was standing by the fire and I ran to her and passed her my order also explaining my situation and ran back to my car to watch my child. She read without any judgement gave me a thumbs up and smiled. She then came out with the order and smiled.

I felt so blessed and thankful. Thank you for making my day and allowing me bub to have...

After waking them up to open the doors during business hours I asked for a simple bacon and egg sub. Clearly the woman was not in a good mood as she decided to cook it for not even half the time and then ignored my request for no salt and pepper. I thought to myself....how strange? Maybe she knows something I don't? Perhaps the sub only takes 3 seconds to cook? As it turns out that is not the case, the eggs and bacon felt like they were straight from the fridge. In future try to have a bit more class, I know it can get confusing with the oven literally counting down the seconds for you but I think it's worth it if you want...