Varsity Joondalup — Restaurant in Western Australia

Today myself, my missies, my brother in law and my sister took a well deserved and long awaited visit to Varsity Joondalup. We was greeted with friendly door staff and then got ourselves a nice table. Upon visiting the bar, there was plenty of drinks to offer on tap from Guinness to Gage Roads single fin. The Guinness, Heineken and Single fin were all good.

We sat and took a look at the wide range of food to offer, including a separate Vegan menu to cater for all. I would of like to have seen some sort of garlic bread on the menu, but that’s just a personal thing.

The food came in a timely manner and was fresh and hot. We got a selection of starters, including onion rings, jalapeño poppers and fried pickles. We got a selection of burgers and buffalo chicken wings, which where all juicy and tasty. I would of liked to get more than 3 jalapeño poppers but that’s just me.

The table staff where polite and efficient, and plenty and relaxing environment.

Overall it was a enjoyable visit to varsity joondalup, and I’m hoping to go back soon to try out some of...

Ordered via Uber Eats, got a call from the driver that Varsity would not give our order as they didn't have a thermo bag. We said we didn't mind. Got another call from the uber driver saying Varsity didn't believe him and so I had to speak to them. The lady Hannah advised that it was protocol and they couldn't relapse our food but don't worry another driver will be there in 2 minutes to deliver our order that was sitting there ready. 40min later I called the store as we still hadn't received our food, only to be told that it's uber's fault because the 2nd driver cancelled. The manager Mark then told us it "wasn't his problem and I had to follow it up with uber". Could not believe the lack of customer service and lack of empathy/concern shown by Varsity especial in this climate! And when we, as the customer, said we dis not mind the food getting deliveres without a bag. It's now been over 2 hours waiting and we have no dinner and have been left to do all the refund chasing up ourselves with Uber. ...

Came here Monday night and it was FILTHY. Piles of food and rubbish on the tables. It had been raining outside and there was wet soggy food all over the tables and chairs.

I ordered through the app and wasn’t aware that burgers came with chips. I asked a staff member if the chips with my gluten free burger were also gluten free (would that not be common sense?) and was told they weren’t and that it was my fault for not specifying. The app doesn’t say that the burger comes with chips, so no option was prompted. I asked very nicely if my food could be remade as the burger was on top of the chips and I am coeliac. The bleached blonde staff member I asked scoffed at me and rolled his eyes. Not surprisingly I was extremely sick all night and the following day from cross contamination and I really wonder after the response I got from the staff member, if it was contaminated deliberately. I won’t be returning to Varsity and I’ll be posting on all of the coeliac and gluten free...