My wife & I decided to try this place as the name attracted us to it immediately (SEAFOOD)!!!!! What an absolute disgrace! If you’re wanting seafood please DO NOT, I REPEAT DO NOT EAT HERE!!!!!! We ordered the hot/cold seafood platter for 2 at $155 which we thought was a reasonable price. When a restaurant asks you to pay before you receive your meals, from now on this will definitely be an alert to me in the future! As the food was given to us the first thing I noticed was how small the oysters were. They would have been the size of a 10 cent coin within the shell. The barramundi piece half the size of an apple iPhone. The 4 scallops in shell were cold and undercooked, 8 x medium cold prawns were mushy and shells were soft not fresh at all. The bugs would have had to have been the smallest most undersized I have ever seen, absolutely disgraceful rubbish. The lobster was tasteless and seemed like it was straight out of a frozen food box. The sauce over the top of the hot seafood was disgusting and almost made me sick. The waitress came over and asked how it was and I mentioned that it was the most disgusting overpriced seafood platter I have ever eaten in my life and that I’m horrified. She nodded her head as I continued telling her how bad it was as if she was agreeing with me. As I finished stating my horrific experience she then asked if we would like a house wine on them! We didn’t touch the oysters or king prawns in the sauce and we actually only ate what we did as we were so hungry after a day of swimming. I also mentioned to the waitress that the best part of the dish were the chips even though they were only just warm enough to eat. Our overall experience there was a 0/10 and we both highly recommend eating elsewhere unless you want the same...
Read moreTitle: Disappointing Experience
Had dinner at Bombora Seafood Wollongong tonight, and it was an absolute letdown. Ordered the flounder fish dish, and while the sides were decent, the fish itself was terrible—dry and completely tasteless. To make matters worse, I found a bug in my meal that resembled a Dermatobia hominis.
I informed the staff immediately and requested a refund, but they refused and instead offered a voucher and free dessert. Honestly, why would I want to come back after such an unpleasant experience?
It’s truly disappointing to see one of our favourite places for dinner fail to satisfy its patrons. Bombora used to be a fantastic spot with great food. Think twice about spending your hard earned dollar here.
Well that wasn’t the response I was expecting!!
Firstly I did reference the lack of effort that went into the preparation of the fish to the manager and that I wanted my money back. Which now you are offering me if I come back tomorrow and get it from you. On reflection, a refund on both serves of the flounder should be offered as my husband’s fish was exactly the same. Secondly, no I don’t imagine your staff would deliberately garnish my dinner with a bug, I just wanted an explanation on what it was and to flag the added disappointment to my dinner. Thirdly, I did take the voucher as this was the only sort of compensation offered, and thought maybe I would come back for a cup of coffee! Lastly, now after this way too long explanation of our dinner, we will definitely not be back, even for a cup of coffee! Oh, and if you would like to be in contact with me you can come and pick up the...
Read morewas here with my partner back in 2022,we were trying out the restaurant with the view of having an anniversary there upon entering the restaurant the owner was extremely rude and when we spoke to the male employee he contradicted and dismissed our sensible complaint throughout, what was supposed to be a lovely time out for a quite lunch turned out to be very unpleasant and we were both left very dismayed. My partner who is an international lawyer and lecturer pulled up the staff Member and informed him that serving food that is not well prepared is illegal and they could be liable if a customer files a complaint to the department of health.
we had to ensure our meal was well cooked before proceeding to consuming it.
when we asked the male staff member why her behaviour/ attitude was so vile to the point where a couple of patrons walked out of the restaurant when they were served cold seafood food that hadn't been cooked properly i.e.: raw seafood he Jumped to her defence by saying, I quote: she is not in a good mood!.... we have called on our colleagues to boycott this restaurant and needless to say we have both never returned to this so called restaurant and NEVER will again. To everyone reading this review please consider for your own health's sake do not go to Bombora.
I hope this review gives all potential customers a picture of how disgraceful this restaurant is. Veronica Fernandez's review speaks volumes and the response she got from the owner is extremely unprofessional and rude, NOT...
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