Elit — Restaurant in Graz

Aggressive Vendor Conduct at Elit Restaurant (Rösselmühlgasse 6b)

Hello, I’d like to report a serious incident of inappropriate and aggressive behavior by the owner of Elit Restaurant at Rösselmühlgasse 6b.

Today, I arrived to pick up a customer order and waited respectfully for over 10 minutes, after greeting the staff and sitting quietly as I usually do. No one asked for my order number during that time. Then, without warning, the owner began shouting at me, accusing me of “sitting around lazily” and “not saying anything.”

When I calmly explained that I had greeted them and was waiting to be asked (as is standard practice), he escalated further — getting in my face, yelling, and threatening me publicly in front of customers. He then told me to leave the restaurant entirely.

I’ve had continuous problems at this location since 2019, but this is the most aggressive and humiliating behavior I’ve experienced yet. This is no longer just bad service — this is harassment and a clear threat to courier safety.

I’m requesting that this vendor be reviewed and flagged, and that other couriers are protected from future incidents. Thank you.

Addendum:

Since submitting my report, I’ve seen that the vendor has filed a retaliatory complaint against me. I want to emphasize that this is a false reversal of events and a classic case of projection.

This incident is not isolated. I’ve had repeated issues with this vendor since 2019 — including long wait times and unprofessional behavior — but I’ve always kept my interactions polite, about the cleanliness of the place or hygiene while prepping food i dont want to even start.

I’m requesting that this incident be reviewed seriously for courier safety concerns, and that my report is prioritized over this clearly defensive response...

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