Neuwirt Kitzbühel — Restaurant in Kitzbühel

What a style disaster last night. It's not the first time I've come to Kitzbuhel to this restaurant which has the reputation of being a high quality place. My blame is not towards the kitchen or the wine list but towards the Manager who as commander of a ship is responsible for everything that happens committed by his subordinates. I was alone I ordered a bottle of Sauvignon for €120 and three courses, two dishes and a dessert. I get up after the dishes while waiting for dessert to go to the toilet, I return to the table and it was completely cleared without my water, without my wine, in short, nothing. After a few moments without me saying anything, the girl reports everything with a sad look. Once the dessert was brought, the waiter who served me asked me if I wanted to try a particularly good Spanish red wine that they had just opened so as an apology. I also accept to be welcoming. Having brought me the bill and checked it carefully since he was paying in cash and not by card, I realized that there was an extra item of 97 euros. My correct bill and I repeat I was alone would have been for 201 euros, on the contrary they had brought me a bill for 298 euros. I immediately point this out to the waiter who immediately shows a serious sense of embarrassment, corrects the bill and offers me another glass of wine. What's the point. Of course, everyone can make mistakes and everyone can be excused and corrected. However, it is clear that in this place it is not possible for a subordinate to ask the manager what to do in a particular case like this. Therefore the waiter tries to buffer the situation with a glass of wine. I usually go to this place when I'm in Kitzbuhel and the night before I had spent around €250 on my own. In my opinion, with a series of errors like this, the manager should have hosted me at least partially in the bottle of wine because, to say the least, if I hadn't noticed you would have paid 97 euros more in addition to the unpleasantness of getting up from the table to go in the bathroom and find your table cleared. In high-end places you pay not only for the food but also for the service and style. Style is also manifested in the way in which displeasure for a mistake that may occur is tangibly expressed. In this case the hypothesis on my part of having avoided an undue payment of 97 euros was quantified with the value of a glass of wine. Everyone should draw their own...

Stepping into Neuwirt, you immediately understand that it's not your standard eatery. It's like Mozart and Daft Punk decided to open a restaurant, and there you are, waltzing through a blend of traditional and modern culinary melodies.

Head Chef Jürgen Kleinhappl is not just a maestro in the kitchen, but a philosopher as well. His kitchen philosophy - a harmony of regional, seasonal, and sustainably produced ingredients - shines brighter than the chandeliers above your tête-à-tête dinner.

The petite but powerful menu is filled with pleasant surprises that unfold like the plot of a thrilling novella. Each course is a testament to Kleinhappl's vast knowledge and experience, honed by years in Austria's gastronomic upper echelons.

Yet, not everything here is as harmonious as an Austrian choir singing Edelweiss. This place could give you a bit of 'wasser' torture. Yes, you heard it right. The water situation at Neuwirt is more complicated than assembling IKEA furniture without instructions.

You're presented with two puzzling options - a 0.25L bottle that leaves you thirstier than a camel in the Sahara, or a 0.75L bottle that threatens to induce a mid-meal bathroom marathon. Seeking a happy medium, your humble reviewer requested a 0.5L water. The waiter, with the grace of an ice skater, slid past this request and suggested tap water instead. This, however, was not the gratis gesture one might assume, but rather a sneaky ploy to turn the life-giving liquid into liquid gold on the final bill.

But don't let this little hydration hiccup put you off. At the end of the day, Neuwirt remains a wondrous land where old meets new, tradition weds innovation, and eating becomes an experience....

During a stroll through Kitzbühel we decided to have dinner in Restaurant Neuwirth and it turned out to be a great decision. The prices are elevated but the taste and quality of the food is outstanding. Both visually preparations and taste of the dishes were excellent. I also liked that even though it seems to be a high class restaurant, the restaurant itself and the staff are down to earth. This creates an easy atmosphere, away from the often snobbish deluxe restaurants. Only negative point: The served bread with butter and oil coming with our Apero was added with an additional cost on the invoice. That caught us by surprise! I'm ready to pay more for great service and great tasting food, but sliding this in/on the table without saying a word that this costs additionally is a deception. Such a tourist trap is definitely not needed, especially when I left a great tip. Takes away the 5...