Café Traxlmayr — Restaurant in Linz

Disappointing Experience – Poor Service and Unwelcoming Attitude

I had a very disappointing experience at this cafe. The staff were neither polite nor helpful. I requested a wooden armless chair to sit outside because it was too hot inside, and I can’t use chairs with arms. However, the waitress responded curtly, saying, “This chair is for inside, you have to sit inside,” in a very dismissive tone.

After finally sitting down, we waited a long time without any staff acknowledging us. Three waiters walked by multiple times without even glancing in our direction. Eventually, one waiter did stop to take our order, but his attitude was rude and arrogant. When I expressed my frustration about the chair issue and the long wait, he simply walked away without responding — which was incredibly disrespectful.

We left the restaurant immediately after that. I would not recommend this place, especially to tourists. It seemed like the staff only cared about their local regulars, as they were happily chatting and smiling with people they appeared to know, while ignoring new...

We were here many times in the past eating amazing traditional Austrian dishes.

This time it was early in the morning and it was nice to have some tea to warm up and remember the past.

The environment is amazing and so traditional, cozy and very classy with big chandeliers and cozy paddles seats and armchairs. There are two inner parts (one is with small round tables and chairs, mainly for eating and the other one for coffees). Windows are huge and let a lot of natural light inside. There are glass separations between sections and nice curtains. All is made to teleport you in the golden era of the past.

Staff is very nice and in uniforms, so this contributes to the classy feel of the place.

There are paintings on the wall with a contact from the artist, so it serves as a gallery as well.

A wonderful place to eat or just...

Passing by Linz, Austria on vacation,we stopped at Cafe Traxlmayr for their historic Linzer Torte. We were ignored by 3 surly waitstaff until even they could not ignore us any longer. The Torte was pretty good, yet they only provided utensils for 2 instead of the four of us.. (Even though we asked twice, in 2 different languages). They would not bring us coffee for all of us. Finally, we left without finishing. Seriously, we felt like we had entered the Twilight Zone. In all fairness, some locals seemed happily engaged but this is not welcoming for tourists. Tourists, be warned. Keep on driving. Avoid this establishment at all cost. One star is...