BURGER KING® Wien — Restaurant in Vienna

Extremely horrible service from the Asian lady taking the orders. I came in at 23.50hrs on 21 March 2018 only to order an extra large fries. That was it. No other orders. She appeared extremely angry that I ordered at that time as they were probably getting ready to go home. In this case you should close the Burger King at 11pm. Instead of being open till midnight and having such horrible staff who are unwilling to help you. They appeared upset just seeing the fact that customers were still coming in at that time. If you want this business to work l, please either speak to your employees or close earlier. If you go after 23.30pm..you are only given a choice of the burgers and the fries that were not sold. So what's the point? It is the third time I have experiencs such service at the same Burger King. Not coming back...

Purchased the BK Pistachio flavored shake, size large. First, I received the wrong order (gave me a size small shake). When questioned, staff apologised for the mistake and promptly exchanged it for the correct order. However, upon receiving the correct order, I was disappointed to see that the pistachio shake did not come from the regular ice machines (that are customarily used for the other shakes), but from a simple lidless jar in a minifridge, visible from the counter. As a result, the pistachio shake was watery, flakes were soggy (not crunchy nor fresh) and the drink was nowhere near ice-cold nor was any ice in the cup, for that matter. This leads me to believe that this was at least day-old shake. Staff, while busy, was friendly. Atmosphere and general...

The lady who took my order spoke very little English. I've gone to the Burger Kings around the world and never had Mayo on my Breakfast burger. I did not want Mayo on it but she couldn't understand what I was saying. Then I ordered a cup of coffee and she gave me an espresso shot when I told her I wanted coffee not an espresso shot she tried to make me buy another drink. When I ordered fries and asked for ketchup she charged me for ketchup. I was really disappointed in everything about the meal and...