Belvedere Palace — Attraction in Vienna

In my case, my adult sister's idea for a visit was my adult sister. When she walked in, she was furious that she'd bought a ticket and kept urging us to leave the art gallery. We started our tour on the top floor, only to have to go downstairs, and there happened to be an exhibition of modern art. Exactly as stereotypes and jokes say. I said I'd just look and come back since she didn't want to, but a security guard came to shoo me away, saying I was standing too close to the paintings. I know I shouldn't destroy property and have to be responsible, but even though my illness means I can only walk close to the walls, I didn't touch or knock over any paintings or sculptures.

Only the modern-era exhibits are prohibited from being photographed. I wondered why and concluded that these creations could become the subject of internet memes and a laughingstock.

Earlier, I leaned my back against the windowsill to take a picture with the view from the window in the background, and a security guard came to shoo me away, saying sitting on the windowsill is not allowed. I wasn't sitting on a chair, I was just waiting for my photo to be taken so I could go. I wasn't chased away on the lower floors, but as someone who drew sketches and watched other amateurs draw, I think some of the objects on display don't require much artistic talent at all, such as subtle lines, chiaroscuro, and geometry. Perhaps they have historical value. I don't know, because I couldn't get an audio guide because my sister kept insisting I leave and see something else, and my aunt kept yelling at me about who would listen to the audio guide. I didn't see a single guest with an audio guide, and I didn't have a single ally in the building on this issue. To the security guards, I was more of a nuisance, like a handicapped person brought to the viewing by family, and then the entire visit was over.

I don't know why people flock here and wait so long to get in, since they don't listen and probably don't know anything about art history.

However, thanks to watching this exhibition, I believed that I too could draw something that would one day hang...

The Belvedere Palace in Vienna is an exquisite gem that encapsulates the grandeur of Baroque architecture and the rich tapestry of Austrian art and history. From the moment you step onto its impeccably manicured grounds, you are transported into a realm of opulence and cultural splendor. The palace complex, comprising the Upper and Lower Belvedere, is a marvel of design and elegance. The Upper Belvedere, with its grandiose facade and sweeping staircases, houses an impressive collection of Austrian art, including the world-renowned works of Gustav Klimt. Seeing "The Kiss" in person is an awe-inspiring experience that alone makes the visit worthwhile. The layout of the galleries and the thoughtful curation of the artworks offer a deep dive into the evolution of Austrian art, from the medieval period to modern times. The Lower Belvedere, equally captivating, provides a more intimate look at the Baroque period's artistic and architectural brilliance. The Marble Hall and the Gold Cabinet are particularly stunning, showcasing intricate details and lavish decorations that speak to the opulence of the era. One of the most delightful aspects of the Belvedere is its gardens. Designed in the formal French style, they are a serene and picturesque setting perfect for a leisurely stroll. The meticulously maintained pathways, fountains, and sculptures create a harmonious and tranquil environment, offering breathtaking views of the palace and the city of Vienna. The staff at the Belvedere Palace are incredibly knowledgeable and welcoming, enhancing the visitor experience with their insights and helpfulness. Whether you are an art enthusiast, a history buff, or simply looking for a beautiful place to spend an afternoon, the Belvedere Palace provides an enriching and unforgettable experience. In summary, the Belvedere Palace is a must-visit destination in Vienna. It offers a perfect blend of historical grandeur, artistic brilliance, and natural beauty, making it a highlight of any trip to this...

Very disappointing experience. I had a layover in Vienna and bought an online ticket to see Klimt at the Upper Belvedere—my only chance in the foreseeable future. No warning on the ticket page about suitcase restrictions, and 2023 tourist sharing still said luggage storage was available.

Arrived just before opening on 25/5/2025, only to find a sign: “Suitcases prohibited. No luggage storage.” I tried to enter three times—first with the suitcase, then leaving it near the entrance, and finally placing it outside the building—but was stopped each time by the same staff member, who kept shouting “NO, NO, NO!” and refused to offer any help. Even placing luggage outside was not allowed, though this restriction is not mentioned in the house rules. I was left in tears and nearly gave up. Only thanks to a kind café across the street who agreed to watch my bag was I finally allowed in—after further interrogation and humiliation.30 min wasted to enter, and ruined my mood to enjoy the paintings.

I submitted two complaints to Belvedere Museum. Their response: deny any rudeness and claim I “accepted the terms” by buying the ticket. No intent to update the misleading ticket page.

I also contacted WienTourismus and Österreich Werbung (ÖW), but they said it’s not under their jurisdiction—though they expressed regret. I then filed a complaint to the Stelle für Gleichbehandlung (Equal Treatment Office) under the Bundeskanzleramt (BKA). Unfortunately, they said I lack evidence.

If anyone witnessed this on May 25, 2025, between 9:00–9:30 AM and is willing to testify, please contact me, thank you.

A world-famous palace with an enormous garden can’t provide basic support like a luggage locker—but has time to post Klimt ads on social media. Beautiful art, but a shamefully poor...