Beit setti Restaurant — Restaurant in Sharjah

We had the worst customer experience ever. The waiters are not well-trained because:

1- Tables were dirty when we arrived, and he put the menu on top until we asked him to clean it. 2- We asked for a cup of tea along with a plate of mint and lemon slices on the side from two waiters, and they totally ignored the mint and lemon part. 3- They put plastic spoons and forks, and when we asked them to change to the metal ones, the waiter was mean and provided fewer forks. 4- The outside chairs are super noisy when people move them, and the waiter keeps moving around and "fixing" them, which is super annoying. 5- We asked for a bottle of water, and they brought it with dirty plastic cups! 6- After we had coffee, we asked for a breakfast meal, and the waiter didn't clean the table. There was tissue paper on the table, and he was fine with keeping it and putting the food around it!

Although the food was not bad, I don't recommend...

I went to this restaurant three times and two times I received terrible service form the same person. First, she didn’t know what’s on the menu so I had to ask her to bring someone who can assist. Then all good was brought at the same time and chicken with meat was cold. Servant insisted it was not cold. Tea was brought without mint. Once I pointed it she wouldn’t want to listen and started cleaning sone other table Whenever I called her she would look and not come right away I had to ask quite loud.

First time when I came I had same experience with the same person. She also forgot to bring the falafel even though I asked two times and dessert which was a part of the lunch deal.

I must say however that I was once I was served by a very nice African guy who was extremely polite, smiley and gave excellent food recommendations.had the best experience however today’s service made me now want to ever come again to...

This place is surprisingly bad. We left disappointed.

The food is not tasty: the wrap had a really sour sauce, and Caesar salad was without tomatoes (how come?). Likewise, their desserts - it’s just a disaster! I’ve never seen cookies from the supermarket to be presented as a dessert. They didn’t baked those cookies, they just bought it in the supermarket and presented as a dessert, what? I even don’t know how to comment that, we were just shocked. Then, we went inside to take a look at their other desserts - I can tell you - NEVER ever order any desserts here, don’t do that…

Atmosphere, of course is nice, it’s AL Qasba! However, the seats were dirty.

About staff - both males were really nice and polite. Thank you for that! However, their English is really poor, they cannot talk properly and explain details about dishes.

I would not come back, and do not recommend to...