Panos City — Restaurant in Bruges

We visit Brugge often and always make a beeline for this establishment. Sadly, never again! We encountered unacceptable rudeness throughout our visit from a waitress we have not met previously. The owner is charming and products delicious, but this visit was a disaster. We took the only free table and, as I stacked the previous customers crockery, I was rudely accosted by the waitress who asked " do you work here?" as she barged forward. I apologised, but received only a scowl. Then we placed our order (cherry tart) which we always have there. When it arrived, it wasn't what we were expecting so I explained and showed the one in the window. The waitress was very cross and said I should read the signs (they have changed the original cherry tart to apricot and cherry). Eventually the correct one was slammed in front of us. Upon exciting, I discovered the one she brought was labelled "tart of the day" - none were called cherry tart! She should have queried our order. Perhaps she doesn't like English people? That said, my husband speaks Flemish. We had our delightful 9 year old granddaughter with us, which made the whole experience even more upsetting. I hardly tasted the delicious tart. I still feel shaken by the whole event which cost 25 euros for three drinks and three cakes. For the first time ever, I did not leave a tip! It is so very sad that this excellent establishment has employed such a person. She is obviously not a very happy person but, front of house, she...

We were on the go early morning and Paños had a wide variety of baked goods to offer early risers.

Everything looked fresh and newly baked. I had the sausage roll which was delicious, considering this is a chain for reasonably priced baked goods. It was full of flavour and the pastry crust was flaky.

Perfect way to start the day.

They have a row of seats outside for customers since there is no space inside except to queue...

Every time I'm in Bruges I call here for coffee and lunch. Relaxed and very friendly. The staff are so helpful, patient and speak good English - thankfully. Always new items on the menu. This time tried something new. They made it with care, fresh produce and took pride in their work. Thanks to you all on Tues 23/1/2018 lunch time. ...