Mazette - Brewpub & Local Food — Restaurant in Brussels

Shocking behaviour of service staff!

I wanted to give this restaurant a try due to some good reviews on their dikkebroodjes. The restaurant opens at 10am on a Saturday. I walked in at 11:05am to an empty restaurant. A tall bespectacled male staff saw me enter, but immediately turned his back on me.

This being my first time here, I didn't know where to place my order. I sat down for a full five minutes, yet no one approached me or took my order.

It was when other customers started coming in and one placed his order at the counter. I had to walk to the counter to place my order. A blondish female staff smiled at me and took my order. She is the only nice one there.

Then, a tall lady walked in (I presume this could be a former staff). Staff started coming out of the kitchen to greet her, chatted with her and even sat with her. What happened to my order?

Then a lady with a dog walked in. Two kitchen staff came out to pet the dog with both hands! Their hands went all over the dog's body. Truly, I wanted to vomit when I saw it. I immediately stood up to get a better view of whether they would wash their hands after petting the dog. My order still hadn't arrived.

One of them then took out a seat next to the aforementioned tall lady, and placed her hands on the counter top, and chatted away with the tall lady. Hands not washed for at least a few minutes (and I don't know if they were washed in the end). I pity the next person who is going to sit there.

The other kitchen staff who patted the dog is male, with a bandage on one of his hands. I don't know how willing he would be to wash his hands and wet the bandage.

I had seen enough. I cancelled my order of the dikkebroodjes. I paid for my coffee and left.

This restaurant gave me a very bad impression of service standards and especially hygiene in a Belgian restaurant.

Beware! No matter how nice the dikkebroodjes might be, no point getting...

I walked in as a tourist from London (I do speak French). The decor and the music were great, and the crew was the hipster type, young and smiling. After sitting down, though, I was totally ignored for a good 20 minutes. When I managed to grab the attention of a waiter, he explained that they do not have a menu. You have to look at a board high up above the counter, which was totally confusing. I ordered the brunch menu which is a staggering 25€ for what turned out to be a pile of bread with a minuscule glass of hummus and a simingarly minuscule glass of granola, plus some very limited amount of jam and some scrambled eggs laid out on a soggy toast. Drinks were not included. I ordered a coffee which never arrived. I asked for some water which was not brought to the table after the meal (had to ask again). The waiter seemed inexperienced and did break a glass a meter from me. I found the experience disappointing. The choice of food is very limited, and way overpriced. Might be nice for a coffee after the market, but for food I would...

A great cafe-brewery. The food speciality is Dikkebroodjes. Come here in the morning and have a nice breakfast as there is a very nice second-hand market and have a lot of fun 😁 The property here is very spacious and can take up to 200 people at a time Everyone here is lovely and business-oriented and will serve at the best level. Summary: great atmosphere, lovely food and great for bi gathering 😍 A note: the food will stop completely between lunch and dinner time and that is how you know this place always prepares to provide the best quality for their customers 😊 Highly...