Pizza Roma — Restaurant in Mechelen

Ordered pizza at 19:30.... and payed up front (big mistake...), 1:30 hours , nothing deliverd, later called them asking what the status was. Feedback : on its way... ... 35 minutes later, nothing delivered yet, called again, while on the phone the delivery guy arrived, when asked when he left the answer was ... 5 minutes ago.

This is no way to treat customers. If it is to busy then don't accept the order. If accepted a more or less timely delivery is expected. A delivery time of +2 hours is not acceptable. Lying to the customer is unacceptable.

The behaviour is counter productive, it was not the first time we ordered here, last time it took 1 hour for delivery.

...This has been are last time we...

We ordered over the phone: 1 pasta carbonara with extra mushrooms, 1 pasta diabolique, 1 Fanta soda & 1 Cola soda. Delivery service was on time but they forgot the cola soda and mushrooms in pasta carbonara. Plus food was not fresh, not tasty, the shrimp was very white. The cream sauce was pity. I think they made a mistake for the sauce too.

Anyway, we called them to report this and they delivered 1 can of...

Arrived late, was completely cold, wrong ingredients on it, and the dough was well over-proofed and tough. There was literally no pizza sauce on one and nothing with moisture to replace it on the dry dough. All ingredients individually tasted like they were from an old can.

Honestly one of the worst pizzas I have had. A cheap frozen is much better than this and 1/5...