Chez Albert Rail Brussel-Zuid — Restaurant in Saint-Gilles - Sint-Gillis

I recently had a highly disappointing experience at Chez Albert in the Brussels train station on Monday evening. When I noticed that they had given me the wrong order, I politely brought it to their attention. Instead of handling the situation professionally, the staff exhibited a shockingly poor attitude. They were dismissive and unhelpful, showing no concern for the mistake they had made.

Their lack of professionalism and rude behavior completely ruined my experience. It's unfortunate to see such poor customer service at what could otherwise be a convenient location for travelers. I will definitely not be returning, and I advise others to be wary of the unprofessionalism at...

As we waited for our Train, we had the suddenly urge to eat some Original Belgium Waffles. The Chez Albert Brussel was the only one at the Station. As we wanted to order, we saw it was pretty dirty in there. Although we want to get some before our train arrives so we waited in the long queue, beacause the workers were so slow. Finally we could order but then the Heartbreak came: You cannot pay with cash. Only with credit card. I don‘t know how they make money, but not with waffles. I would heartly suggest to visit some Waffle Places...

Wanted to have something quick to take on a train and the card machine broke. The stuff kept telling me they are restarting and it will work now. I offered cash but they cannot accept it either. After multiple attempts and when everything was standing cold Waffel & coffee, they said they cannot give it to me for „free“ … while I have no more time to get anything else. I asked what will they do with my ready made order, they said they will eat it for free instead of trying to resolve situation. Hopefully the manager of this...