Parf'Inde Épices, restaurant indien à Waterloo — Restaurant in Waterloo

What a disrespect for customers!I ordered my meal online at 5.30 for delivery slot of 7.00-7.30. I selected to pay by card upon delivery (an option on the website). I filled in all my information (including my phone number). I received twice a confirmation email of my order. At 7.30, not having any info on my delivery, I called them up. I was told they called me (which never happened, he maintained it was my fault!) because they only want cash (..). I told them (again) I never received their phone call and I was ok to pay cash (24€ dish!). I was told that I could either wait another 40min Or come and pick it up myself! I told them that I never received a call and that they never even sent an email to cancel or ask questions and this was in no way my mistake. No solution or commercial gesture was proposed (actually one of the only restaurants that do not offer a discount on delivery / take away in town.. below 50€!!), no excuse, just pointing out it was my fault and insisting on having cash... in these hard covid times I will definitely support places that deserve it and treat their customers...

Very good Indian restaurant in Waterloo. We had 6 different starters like samosas, shish kebab, chicken tikka,... They were all very tasteful. I had the korma with prawns. It was delicious. Unfortunately the portion was rather small. If you have a big appetite, than the portion will not be sufficient to fulfill your needs. We finished our dinner with a coffee. This was a normal coffee. Nothing special. To summarize it all, I can say that the dishes are very tasteful. One of the best Indian dinners I had. The prices were on the higher end, especially if you take the quantity of the dishes into account. I would recommend them to either lower the prices a little bit or level up the quantity...

Incredible vegetarian Indian cuisine at Parf'Inde Épices!

As a vegetarian, finding truly satisfying and flavorful meals isn't always easy — but this place absolutely delivered! Every dish was rich in taste and beautifully prepared. We tried the paneer butter masala, chana masala, and vegetable biryani, along with garlic naan — and everything was simply delicious.

The flavors were authentic, the portions generous, and the service warm and welcoming. The staff made great recommendations and even customized spice levels to our taste.

If you're in Waterloo and looking for a pure vegetarian Indian food experience, Parf'Inde Épices is a gem you don't...