Quiero Café — Restaurant in Região Geográfica Imediata de Porto Alegre

It has a great service from employees in general, with the exception of the person who stays at the register, who I believe is the owner or manager. Who should set an example, usually stays out of his position, making the wait for payment to be huge, while he stays on his cell phone. And even knowing the presence of customers waiting. He prefers to conclude his conversations on his smartphone, to later serve customers, notably unwillingly. Almost overshadowing the excellent service of others. As for the prices, they are not at all inviting, giving a bad impression of an elitist establishment. For example, a double espresso, costs around R $ 8.50 plus R $ 1.00 for the take-away cup, which is also charged. Parking in the area is difficult to find practically throughout the establishment's business hours. So get ready.

Tem um ótimo atendimento dos funcionários de um modo geral, com excessão da pessoa que fica no caixa, que acredito seja o proprietário ou gerente. Que deveria dar o exemplo, geralmente fica fora de sua posição, fazendo com que a espera para pagamento seja enorme, enquanto ele fica no celular. E mesmo sabendo da presença de clientes no aguardo. Prefere concluir suas conversas no smartphone, para depois atender aos clientes, notavelmente de má vontade. Quase ofuscando o excelente atendimento dos demais. Quanto aos preços, não são nada convidativos, dando uma má impressão de estabelecimento elitista. Por exemplo, um expresso duplo, custa em torno de R$8,50 mais R$1,00 do copo para viagem que também é cobrado. É difícil encontrar estacionamento na região praticamente durante todo o horário de expediente do estabelecimento. Então prepare-se.

Cuenta con un excelente servicio de los empleados en general, con la excepción de la persona que se queda en el registro, que creo que es el propietario o gerente. Quien debería dar un ejemplo, generalmente permanece fuera de su posición, haciendo que la espera para el pago sea enorme, mientras él permanece en su teléfono celular. E incluso sabiendo la presencia de clientes esperando. Prefiere concluir sus conversaciones en su teléfono inteligente, para luego atender a los clientes, especialmente de mala gana. Casi eclipsando el excelente servicio de los demás. En cuanto a los precios, no son nada atractivos, dando una mala impresión de un establecimiento elitista. Por ejemplo, un espresso doble cuesta alrededor de R $ 8,50 más R $ 1,00 por la taza para llevar, que también se cobra. Es difícil encontrar estacionamiento en el área prácticamente durante el horario comercial del establecimiento. Así...

It just takes one bad experience to go from 5 stars to 2. I’m visiting Porto Alegre for a few months and frequented this café 3 times recently, and ordered delivery once, spending on average R$90 per visit. Today I ordered an omelette with a plain croissant on the side. The kitchen microwaved the croissant (No, no—why???) and soon it turned so hard I couldn’t cut it with a knife. No one came to check on the food, so I pushed the hardened croissant to the side and ate the omelette. When the waiter came to clear my plate I mentioned this to him. I almost never complain at restaurants, but when the R$10 croissant was still on the bill, I asked the waiter to please remove it. The manager sent the helpless waiter to deliver his reply: “No, she should have sent it back. Too late now”. Ha, nope. I smiled and asked to speak to him and he approached my table sheepishly. (1) This isn’t acceptable in a decent establishment. (2) I would have sent it back if anyone came to check on me before my meal was finished. (3), It’s not about the R$10 — I’ve gladly spent 40 times that at Quiero Café in the last couple of weeks. The point, I explained, is simple customer service. he took the R$10 off the bill. I paid the other R$96 and left. I wouldn’t go back and I wouldn’t recommend a...

NOT a good place place if you like coffe. If you like sugar, yeah, go for it. Ordered a V60 coffe with scrambled eggs. Had a few problems with both:

1. problems with V60 coffe: YOU have to brew the coffe, instead of a qualified barista. So, since you don't have a container for the coffe, you end up with a coffe tasting like paper and you have to brew it twice on your mug, so after the first brew, the ground coffe already tastes bitter and burnt (you don't heat up a coffe for more than 2:30 minutes!! c'mon, that's elemental for v60's! a simple youtube tutorial can teach you guys how to brew a V60). the beans dont taste good. maybe some arabica variation with very strong dark roast

2. problems with scrambled eggs: NOT creamy, but dry! on the menu, it says "with cream (milk)" so you'd expect a creamy dish. but it's not. it's plain dry. Overcooked. C'mon, that's a rookie mistake.

As I said in the beginning, not a good coffe place, but it seems to be good...