Restaurante Chafariz — Restaurant in Região Geográfica Imediata de Santa Bárbara - Ouro Preto

What a shame. I brought my family from overseas to this very well recommend restaurant. They were quick to take our orders, take a photo of our table, and post on their social media bragging about foreign customers, and then forgot about us altogether. We were the ONLY table in the place. We were sat for over an hour waiting. No one offered us a second drink, no one told us how long the food would take, no one at no point checked on us. After 50min waiting, my mom asked the manager, and he replied that comida mineira takes time to cook. Again, no drinks offered, no one checked on the table. After an hour that our photo was up on their social media, we asked again, and every single member of staff disappeared. They literally ran away from us. I begged them to charge me for our drinks so we could leave and they ignored. We stood up and no one tried to come to us to ask us to sit back down that the food was coming. No one! The owners were on site, and they also went in and never came back. We started leaving slowly to give them time to come back to us with some explanation, but nothing. We waited outside for a few minutes, and nothing. We started walking away slowly, but nobody came after us. I felt insulted by the lack of care, and communication. We drove several hours and to get there, and were hungry, only to be disappointment with such poor customer service.

Tip: let your customers know how long the food will take, and make sure it comes out within the time framed promised. Suggest them to order appetisers if the food takes too long. Make sure your staff watch the tables and everyone has drinks, or would like to order more. We won’t be back,...

Delightful restaurant that serves delectable Minas Gerais fare with Italian influence. The female server was helpful in providing recommendations for their standout dishes. One dish that stood out was the chicken Moqueca, which had a perfect blend of flavors. The lemonade with pear purée was delicious and easily the highlight of the beverage selection.

The restaurant exudes a charming ambiance with numerous photos showcasing the founding family and vintage artifacts.

While it didn’t detract significantly from the overall experience, the smokiness that filled the restaurant from the kitchen could be...

Ambiente: O ambiente do restaurante é bastante acolhedor e hospitaleiro. A decoração rústica e a iluminação suave criam uma atmosfera agradável e relaxante, perfeita para uma refeição tranquila e agradável.

Atendimento: O atendimento é excelente e os funcionários são muito atenciosos e prestativos, o que contribui ainda mais para o clima acolhedor do ambiente. O garçom que nos atendeu nos explicou com muita paciência e detalhes os pratos do menu e ainda nos sugeriu algumas opções de acordo com as nossas preferências.

Comida: A comida é o grande destaque do restaurante. Todos os pratos são preparados com muito capricho e atenção aos detalhes, o que faz toda a diferença no sabor final. As porções são generosas e os ingredientes são de alta qualidade.

Chef de Cozinha: O chef de cozinha é um profissional de grande carisma e profissionalismo. Ele foi até nossa mesa para nos cumprimentar e se certificar de que estávamos satisfeitos com a comida. Ficamos muito impressionados com sua simpatia e sua dedicação em garantir uma experiência gastronômica de alta qualidade para seus clientes.

Conclusão: O Restaurante é uma excelente opção para quem procura uma refeição saborosa em um ambiente acolhedor. A comida é deliciosa, o atendimento é impecável e o chef de cozinha é um grande profissional....