Divaka — Restaurant in Sofia City

We went to this restaurant for dinner. The waiter (a tall, hairless man) was serving us. We ordered our food (I ordered a risotto) and when it was time to bring my plate he brought me something that I hadn't ordered, which was totally different (a grilled chicken breast with vegetables). I told the waiter that that wasn't what I had ordered, and his answer was that yes, that was what I had ordered. I insisted again that I had ordered a risotto that I had pointed out on the menu, and the waiter took the plate with ugly gestures, he accused me that it was my fault, not his, and on top of that he said things to me in his language. After experiencing the rudeness he had with me, we decided to cancel the dish and I preferred not to have dinner. When we went to ask for the bill for the only dish that he brought correctly, we told him that it was on a card, and the waiter made faces and gestures again and said things. We managed to pay, and when we were leaving he said something to us again in his language in a derogatory manner. I have traveled around the world and eaten in many places over the years, and this place was the worst experience I had. The place and the food are not bad, the problem is the customer service by that waiter, since another waitress girl served me great when I asked her where the bathroom was, she was very nice. I can't understand how they can have a waiter who treats his customers like that, with such rudeness. It's quite sad to enter a restaurant, where you want to have a good time, enjoy the food they offer, and have such a...

Welcome to Divaka, the restaurant that's as Bulgarian as it is European - and just as confusing. If you're looking for a culinary identity crisis, this is the place for you.

The food is tasty, but let's not get too excited. It's like they've taken some classic Bulgarian dishes and then added a dash of European flavor, just to see what happens. It's like they're trying to create a culinary Frankenstein monster, but without the lightning or the angry mob.

And speaking of monsters, let's talk about the decor. This place is fancier than a suit made out of gold, but don't let that fool you. It's like they've spent so much time making the restaurant look good that they forgot to make the food taste good. It's like they're trying to distract you from the fact that you just spent your life savings on a meal that's just okay.

But hey, at least it's a mix of Bulgarian and European cuisine, right? It's like taking a culinary tour of two continents, but without the jet lag or the awkward exchange rates. It's like they're trying to bring the best of both worlds together, but without actually committing to either one.

Overall, if you're looking for a restaurant that's as confused as it is tasty, Divaka is the place for you. It's like they're trying to be everything to everyone, but without actually being great at anything. It's like a culinary identity crisis, but with more paprika and less self-awareness. So come for the food, stay for the decor, and leave with a stomach full of mixed emotions - and maybe a little bit of...

The food was genuinely delicious, and the restaurant has a spacious layout with a nicely designed interior — definitely a place with potential. However, a major downside (as many others have pointed out) is the service. The staff seriously need proper training in hospitality — things as basic as greeting customers with a smile, being attentive, or even making guests feel welcome. Unfortunately, I didn’t get any of that. The vibe felt cold and indifferent, like they couldn’t care less.

Another red flag: the tip policy. It seems they add a tip automatically, but it doesn’t show up on the printed receipt. In my case, the total for food and drinks was around 28 BGN, but the card machine showed an extra 5.71 BGN for tip — and that amount wasn’t reflected on the receipt at all. For a service that felt unwelcoming, that kind of hidden tipping practice is just not acceptable. Transparency and customer care really need...