Hana Sushi Japanese Restaurant — Restaurant in Abbotsford

NOT CELIAC FRIENDLY. Both staff and owner are unaware of what gluten free actually means.This was one of my favourite restaurants, and if you have celiac disease, you know how tough it is to find a spot that really understands your concerns about gluten. They have friendly staff, and the rolls were tasty, however, I can't overlook a basic health concern that all restaurants should be considering. I'm super disappointed by this local spot that would have been a family favourite for years to come.

When you eat here, do not trust the separate "gluten free" menu as advertised. You will get sick. I have been eating here frequently over the past 5 months. Each time I've ordered, I have clearly stated that I have celiac disease/gluten allergy. I have made this clear to both the server when I've dined in, and when I've ordered through door dash. I order the same rolls, and to my surprise today, when I ordered my regular, the roll was without sauce. When I called to inquire why there was no sauce on my roll, they said that it had gluten in it, so they left it off. Now over the past several times eating here, I had felt a little off, but chalked it up to something else, since I was assured several times, that the food I was consuming within their restaurant was gluten free. Knowingly, and without attention to detail, the restaurant has been serving me gluten over the past 5 months. When I called and spoke to the owner today, he disregarded my concern, and stated that there was "only a little bit of gluten" in their sauces, and "all of their gluten free customers" had never had a problem. It's unfortunate, but I won't be coming to this restaurant anymore, and won't be recommending it to my friends in the celiac community. I hope they will make a change for future customers with...

I love sushi and always order sockeye spicey roll and sockeye nigiri at every establishment I go to. Hannah's sushi has never got it right even when I reiterate it has to be sockeye and not farmed. The first visit after I ordered sockeye salmon the waitress brought me farmed spicey salmon an Alaska roll (which I never ordered) and two farmed salmon nigiri. I was in a bit of a rush and trying to be understanding I told her to take back the farmed salmon but I would eat and pay for the Alaska roll even though I never ordered it. When I was done and ready to leave she tried charging me with the other orders. I was fine to pay for the Alaska roll that I never ordered. I refused to pay for a wrong order and for something I never even ate! She blamed me and said I was in the wrong and I never said sockeye. Months later I went back because it is the closest sushi place to me when I am in Abbotsford and I thought I would give them another chance. They have screwed up my order every time! No matter how much I emphasize I want sockeye salmon and they make me feel bad for their f__k up! I was sick for 4 days after the last time I ate there. I have found another sushi place that is close by as well and is amazing if you know the area. I gave the Hannah sushi restaurant several chances and they have not delivered and made me sick the last time I went.I will...

Pricey, poor service, and tasteless. The food and service is just atrocious. The food is either tasteless or a collection of poorly paired flavours on their rolls. I came in starving so it should go to say how bad the taste turned out. The even forgot to bring out dipping sauce for the still-frozen tuna tataki. Their seared salmon nigiri is literally just seared with no mayo or pepper or spice. For some reason, the bill came out without asking in the middle of our meal, far from closing at 7:30pm, with only three tables of customers. Funny thing is we put cash on the bill and they left it uncollected for the rest of our meal. They didn't even have sharing plates to eat the sushi off of! They ended up giving us bowls. Oh, and the price is ridiculously high for the quality. No wonder there is no business at prime Friday night dinner hours. I think this restaurant can definitely improve but perhaps they're going the other direction? The food presentation was the only decent thing to it all. What an odd...