GRCo Grill — Restaurant in Aurora

I didn’t know chicken was cook medium rare because that’s what I received from this location in Aurora. I had a surgery and my husband was feeling sick so we decided to order food. I should had gone with Pizza Hut instead of Greek food. I took a bite of the chicken in the dark and felt weird so I turn on the light and what do I see? Blood on my rice 😫 undercook chicken on my hand. I wanted to throw up. I called the location who said, they could give me a credit for one skewer (since the other one was cook). Excuse me? Don’t you know my food has now been contaminated and who wants to eat a bowl that had undercook chicken? Not me. He wanted us to take it to him but by now we were just too upset and wanted them to eat it in our faces since “it’s fine to eat the bowl and chicken like that”. The person who answered literally hung up the phone because we were not happy with his solution.

I am in recovery, my husband is sick and we decided it wasn’t worth the time to go and have a fight in the store. Obviously they do not care about customer service and prefer to keep $20 that having a local happy customer return to eat at the location more times. We would never recommend or go back to this restaurant.

Moral of the story: read reviews before ordering in a new place even if you feel sick.

FYI I am not posting a picture because I don’t want the reader to feel...

Id normally give this place 3 🌟s. They get a covid bonus. Price is high to be honest $ for value. We got their 10oz portion of gyro dinner and for the $17 you pay, the quantity of everything is just.... underwhelming 😒🤷🏽‍♂️ the concept of gyro, happens to be a street food that is supposed to be PLENTY... A feast, if you will... No? That is how greek food fans have come to expect these dishes to be. Quality is generally good and the chicken gyro is marinated well. Jalapeno tzatziki is a fresh take on the lovely dip, albeit being an acquired taste. My girlfriend didnt enjoy it even though we both love spicy food + jalapeno peppers. While not being a fan, I did like it. The owner is a lovely person as well 👌💯 Employees are all kind and polite. Overall quality is similar to greek brother and oh my gyro although price is higher and portions smaller. So to sum it up, if you live in the neighbourhood, give them a shot and support another mom/pop operation but we personally wont make the trip from Richmond Hill south soon times; would rather travel longer but get the works. Sucks though, we were really hope to find a suitable place locally and still no luck. Feel free to follow me as we intend to find the best independent...

New review with kids working: Came in for the usual order and noticed it was all kids working there this time (when I say kids I mean like 15/16). This brought a TOTALLY different experience from prior. To start, no one knew the menu. My wife asked me to see if the falafel were made in-house and if so, to get some. No one knew the answer and I caught a ton of attitude for even asking. I ordered three extra sides of tzatziki, which costs a fair bit, and opened the bag at home and didn't have them. Which sucked, 2 sides of tzatziki for three people makes for a crappy meal. Ordered no olives, received olives - this one wasn't a huge deal obviously, it just shows how untrained these kids are and how little they care. The owner is awesome and these guys don't represent your business well. Sorry, but I won't be back, that tzatziki I never received, cost me like $5, I'm too soured to come back.

Previous review when adults were working:

Fantastic experience. Ordered dinner for the family which included souvlaki, rice, potatoes , and gyro.

Service was top notch, fast and friendly. The food was absolutely awesome. Souvlaki was some of the best I've had. We've found a new local gem.

Keep up the...