Restaurant Les Labours — Restaurant in Baie-Saint-Paul

Best in class cuisine. Unfortunately, the service is worst than at a Paccini. On the reservation, we had requested to be seated at the bar, but upon arrival, we were told it was not possible because it was full. Only to realized they decided to seat another people that came in an hour after us.. I guess it is not first come first served, but need to be the Maitre d'hotel friend if you wish a place at the bar..

Also, Maître d'hotel was on a power trip, more focused on bossing the waiters than actually making sure all clients were taking care of.

We waited 10min after being seated before we even got acknowledged. Meanwhile, the Maitre d'hotel was standing a couple feet from our table, looking at us, without water nor drinks, and did not do anything...

And we'll be honest here, the restaurant was at 30% capacity.... would not want to go there when its full. In other words, there is NO excuses for this poor service quality.

If he's the one in charge of training, this is really bad for the future of the service quality.

Did not match the customer experience standard of the Germain Hotel in any way.

Very disappointing experience, especially when you consider the 375$ bill for two people at the end.

Again, culinary wise, I would have give 5 stars. Unfortunately the poor quality of service left...

The food was excellent, but I must say that the service and overall experience was not nearly as pleasant as the rest of the hotel. It was rushed, loud, and we were not treated with very friendly service (unlike everyone else and everywhere else at the hotel which was all 5/5). Maybe this was just a bad day, but it was not a relaxing experience for us. Dismissive seating by the host, tables not cleared, coffee poured recklessly and spilling over the table...it was just not great and really impacted our day.

Also, I was not impressed that the staff from the other restaurant were "seconded" to Les Labours for dinner to service bus tour guests even though Les Labour was closed to other hotel guests. This means that the hotel was prioritizing the bus tours who had exclusive use of Les Labours for dinner, while normal hotel guests had only the other restaurant (Le Bercail) which was understaffed as a result.

The rest of the hotel is amazing but Les Labours needs someone to think through the service and how it can align with the...

We had a lovely evening dining at Les Labours Restaurant. The ingredients were fresh and local if not from the property. We had the Table D’hôte which started with house made potato chips and creme fresh. The amuse was a well seasoned gazpacho. Starters were a trio of foie gras, and a fried mushrooms in a cream sauce. Our main was pistachio crusted lamb. All delicious, but the desserts were stand outs. Unsweetened chocolate mousse foam with sweet and crunchy ad ins. OUTSTANDING was the Honey & Cheese plate. A small layer of blue cheese cream, topped with a thick honey cream foam all on top of a Madeline biscuit. Sprinkled with toasted sesame seeds and decorated with sesame tuiles. Sweet, salty, with just the slightest amount of funk to make this perfectly balanced dish interesting.

I recommend...