Dixie Lee Fried Chicken | Best Fast Food Restaurant — Restaurant in Bancroft

Food is excellent. I've always found Dixie Lee chicken to be a superb alternative to the other fried chicken chains and visit whenever possible. The two-star review reflects the discomfort experienced the last time we visited the Bancroft location. There were only two staff on--a front counter person and someone in the kitchen preparing food. For how busy it was it looked like they were doing an adequately efficient job. However, while waiting for food the customers could not help but listen to the interactions between the staff. The person in the kitchen (sorry couldn't tell the gender so I won't guess) who was clearly in charge was constantly berating the counter person. The stream of criticism was unconstructive, over-the-top, and downright mean. The customers were all shocked--we looked at each other in embarrassment. What made it even worse was that the counter person was clearly an immigrant--probably recent, and it made me ashamed that someone would come to our country and be treated like that by their boss. It doesn't matter how inept someone is (and she certainly didn't seem it) there is no excuse for being so horrible to a person just trying to do a job. This was weeks ago and I'm still...

VERY DISAPPOINTING! First off the renovations that have been done to the seating area and the floor look great! You can touch the railing around the seating area and you don't feel a thick layer of grease like before the reno. The food has not stayed the same or improved, it has gone down, way down! Over priced and way over cooked!! $60 for a large poutine, 10 piece chicken tender, 2 personal size salads and 1 bottle of pop. The pop was the best part of the meal. Macaroni salad was bland and basically tasted like mayo, coleslaw was bland and seemed like it was days old. The chicken tenders had no flavour, where tiny, extremely over cooked and unbelievable dry. So dry you couldn't cut it with a knife, gave a piece to my dogs and they choked and coughed it was so dry! They gave extra tenders due to the small size but when there that dry it doesn't matter. Because the poutine was put in a plastic container it made the fries so soggy and gross. Majority of this meal ended up in the garbage. It's very sad because this place use to be great, fresh and flavourful. It was always a place I had to stop at when I was in Bancroft but definitely...

It used to be my favorite places in Bancroft to eat, but since the fall , something has changed with the way the food is made, either the chi Ken is to dry and rubberized that I cant eat it anymore. Yesterday I ordered the wedges for fries and I got undercooked potat skins that was literally full of grease and mush... not acceptable , we waited 15 minutes to cook it all... so ok not a big deal to wait longer for freshly cooked food, then I atleast expect it all to be cooked right. Its an expensive place to eat take out please get better at your overall services guys , your losing my family as a customer as 4/5 times weve had bad meals made so far in the past 3 months... this used to be my favorite place to eat and we spend $60 + everytime we visited... I expect better for the $$ we spend....please make your fries and chicken better....

dont think we will be going back there anymore. Its the next day and all 5 of us now have a bad stomach aches and const diarrhea from it......I cant recommend eating here...