Bad bad bad. I have eaten Canadian Chinese food all over North America. Including Toronto's China Town. I dont know what customers you have that say "your food is comparable to any Chinese restaurant in China town" you are not even close. But since you brought it up I can give you some constructive criticism. Your won ton soup was what I would call dish water. The wontons were not even cooked. The broth had no flavor at all. The Beef LoMien was absolutely tasteless with an abundance of noodles and little or no beef. But it did have a heaping helping of oyster sauce gravy. (That will keep them coming back) your version of sweet and sour sauce was neither sweet or sour. Its name still confuses me. The only Spring in your spring rolls was the pastry that was dryer then a prayer meeting. I honestly though the General Tao could vindicate you. Was I ever wrong. Nothing but globs of tasteless battered chicken fried in an oil that must have come from my last oil change at Canadian Tire. Smothered in a sauce of some sort that General tao must have regurgitated. Finally how can I not mention the Soo Guy. Again I will say if the chicken only knew what it was dying for. It was cooked in the same motor oil and had a gravy of some sort ( soup base powder) with a couple crushed Almonds added to just confuse the croud a little more. If you are going to compare yourself to anything in China Town I would highly recommend you visit a few of the well established restaurants there first. You are not even in the...
Read moreI have visited this restaurant several times over the past five years while passing through Bancroft. I always plan to stop here for food as I enjoy their Chinese combo plates.
The food itself is excellent and always fresh without question.
To be fair I did not give it a full five stars for the following reasons:
The inside of the restaurant is very clean but dated from the 80s. It could use a renovation with the seat cushions being repaired as they are showing their age with duct tape being used to cover cracks in the cushions.
The bathroom needs a renovation. A thorough scrubbing followed by some fresh paint. This does not reflect well on the restaurant, and like I said the food is excellent here. Many customers judge a restaurant by the washroom facilities.
In the past the waitress needed to adopt a more friendly attitude. Her demeanor was cold and it seemed like she did not care about the customer. It would have been nice to have her drop by the table during the meal to ask if everything was ok since I wanted more water once and had to get up to ask her. The past two times I dropped in for a meal while passing through Bancroft there was a different waitress who was friendly and more warm toward me. This was a welcome change which I hope continues.
If you want good Chinese fare at a very reasonable price and are in the Bancroft area, then I suggest you pay a visit to this...
Read moreTruly the best restaurant in Bancroft! I highly recommend for families.
The highlight of my visit was undoubtedly the food, which was well prepared. The dishes were not just delicious but also of exceptionally high quality. Every dish was prepared to perfection. It truly reminds me of my Chinese homecooked food.
The service was equally impressive. The staff was attentive, knowledgeable, and kind! They were so welcoming and always tried their best to offer a fast service despite them being constantly busy. They made sure our dining experience was smooth and enjoyable, taking care of our needs without being intrusive.
I can't express enough how much I enjoyed my time at this Chinese restaurant. I will for sure come back for the delicious food and the experience was overall memorable. I know I'll be a regular customer here, and I highly recommend...
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