New York Fries Georgian Mall — Restaurant in Barrie

They used to be better. They skimp on toppings like crazy now, which is ridiculous because it's rather expensive. The staff is really brutal and unfriendly these days. I took my mom yesterday and bought her fries and a hot dog, and the bun was mouldy. She went to ask for a new one, and the woman behind the counter reached into the same bag of buns that the mouldy one came out of. My mom kindly said "I think you should get a new bag" which is very reasonable, considering the one she got was bad, it's highly likely that there would be mouldy bacteria on the other ones. The girl got super huffy, slamming the bag around like we had done something wrong. Possibly the worst service I have ever received from a food establishment. No apologies or anything, just straight rude and inconsiderate. That woman should be fired for their ridiculous service. I can't imagine any establishment getting angry at the customer for wanting non...

I have been going to this place often since I work at the mall. The owner is very nice and friendly due to which I did not elevate this matter but their employees seriously need to have a reality check. Clearing out, no complaints with their food or taste, but the problem lies with the attitude of their rude employees especially KARAN. You are looked or I would say scanned from head to toe by this guy (who took my order-Karan) and they passed on a weird, creepy and cheap smile.

This is below the standards of even being an employee of the workplace. If the owner, would have been there, I would have definitely talk to him but he wasn’t. Last but not least, this has happened 3* in a row now. Shame on their employees who are a disgrace to the owner.

P.S.- 3 stars depicit Good owner,...

I placed my order.

(Chilli Cheese HotDot with green onions) 591 mL Pop Small Poutine. Hotdogs was Amazing! 10 / 10 Fries / Poutine not so good. Fries cold but Gravy was really hot. Not empress! Told the staff about my experience. Without hasatation they offer me a new order. I told then NO thank you. (Was not feeling for Fries anymore) Me still a lill hungry..... I ordered 1 more Chilli Cheese Dog.... with talking to (i guess the boss) I my 2nd Dog. I went to pay. Without questions. The big man said NO Charge! With a smile. I was treated not like a customer... But a Friend! With great service. For the staff there I give 10/10...