Morris East — Restaurant in Bedford

I visited to Morris East last night. it was one of the most offensive and disappointing dining experiences I’ve ever had. I'm writing it without exaggeration, one of the most offensive and disappointing dining experiences I’ve ever had. What unfolded during this visit was not only unprofessional but reeked of blatant racism.

Here’s exactly what happened. Our group consisted of one White friend and three Asians, including myself. When the utensils were brought to the table, my White friend only got both a fork and knife, while the rest of us were only got knives from female server. This alone was strange, but when my friend questioned the server about it, asking, "Why does only this person get a fork? Are we supposed to eat with our hands?" the server, a man, replied with a disgusting "joke": "The fork is for this customer, and you can just use your hands." This was not only degrading but enraging.

Let’s talk about the so-called “mistake” of only giving knives. Even a 3yearold could feel how many fork or knife are inside the napkin when touching that. Are we really supposed to believe this was a simple accident? It’s insulting to even suggest so.

The food was just as bad as the service:

We ordered two pizzas and one pasta. The pizzas were average nothing special but the pasta was shocking. I tried to mix with the sauce and pasta, thinking maybe it would improve the texture. But when I lifted it with my fork, the pasta stayed in the exact shape it had been sitting on the plate, as if it were a solid block. It was the clearest sign of overcooking I’ve ever seen. On top of that, we weren’t even given the oil that typically comes with the meal until we specifically asked for it. It’s hard to ignore how other tables seemed to receive better service effortlessly. The difference in how we were treated compared to other guests was glaringly obvious. Other tables received warm and attentive service, while we were treated dismissively. My friend, who was excited to introduce us to this restaurant, was left embarrassed and disappointed also my westernfriend said sorry to us.

This isn’t just about server or bad dish it points to a deeper issue. The utensils were placed by a White server, and the fact that the kitchen allowed food of such poor quality to be served makes it hard not to see this as a systemic problem.

I hope Morris East seriously reevaluates how they treat their customers. Restaurants should be a place where everyone feels welcomed, not humiliated. And to anyone reading this, especially if you’re Asian or part of any minority group, I urge you to think twice before...

This place has to be studied. My sister Mariia and I were looking to have some great baked pizza and pasta on this warm sunny evening. And nothing except for the clean patio was good here.

The pizza dough was great, but the ingredient proportions were super off. We ordered Mediterranean pizza hoping to see lots of cheese and olives, but it was soaked with basil pesto and there was so much of it that we couldn’t taste anything else on the pizza. The chicken pasta was awful. I expected an authentic Italian style pasta with different veggies and stuff but what I got is this “pasta” swimming in the pool of the sauce. I’m sorry but pasta made by a 5 year old would look and taste better, and this is a nice restaurant where it costs 25$. It’s just ridiculous. And the chicken was this huge chunk of meat which looked and tasted just like popeyes frozen chicken. It’s not restaurant level. We just tasted it and couldn’t touch it no more. Our dad will eat it. The caramel tart also looked and tasted like a tart from a supermarket with some whipped cream on top. It was too sweet for me as well. The customer service was ridiculous. It felt like the waitress kept avoiding us after we asked for the bill, we waited for a while. Then she brought us one bill, although I did ask for separate ones. After I said that again politely, she seemed irritated. After trying to pay with the debit card, she was hovering over me and looking what I’m pressing. And bingo! After I pressed “no tip”, which is my right to do + I was NOT happy with the service, she did not even try no more. She saw it and completely ignored my “thank you!”, didn’t even say goodbye or smile, just looked me in the eyes irritated turned away and left. Wow that’s some crazy work right there.

Here’s how to improve: stop using cheap semi finished foods for your restaurant. It does not match the name nor the price. Less nasty sauce, more real ingredients. Train your staff to be friendly regardless if they’re...

I have no words. Such a scam.

As an European, I was really excited to try out this restaurant, but I didn’t expect it to be that bad. My sister Daria and I ordered a Mediterranean Pizza, Chicken pasta and a caramel dessert. The pizza was okay, except for the fact that it had too little cheese and too much green sauce, but the pasta was so shocking…

First of all, the pasta itself was undercooked (kinda hard to bite), and it was literally DROWNING in the red sauce. It had no cheese, no spices to it, just big and hard. The chicken was huge and tasted very, very bad. I couldn’t understand its texture, and I suppose it’s a semi-finished product, which is unacceptable for a restaurant. Also, there were pieces of cheese laying on top of it. It wasn’t melted or sprinkled on top, it was just laying on top. A piece of garlic bread given to it was a bit burnt, which is okay I guess. The caramel dessert was very small, and most likely bought from Sobeys, frozen, then melted and put some whipped cream on top of it. Not worth it at all, tasted very bad.

Another thing to talk about is the customer service. The waiter that was serving us was very unqualified. We had to wait a lot for each of her returnings, and after we asked and waited about 20 minutes for a separate bill, she brought us one bill. After she finally returned with the correct thing, she stared at the debit machine intently, and after seeing that neither my sister or I gave her any tips, she ignored our “thank you, have a good day”, grabbed the machine, turned around and left.

I think her behaviour was not acceptable, and genuinely speaking, I feel kind of sick after eating the food. I did not enjoy either the food or atmosphere in this place and paid 66$ for only two dishes and a dessert. This place is not worth the...