I recently visited Charminar , it has a warm and inviting ambiance with tastefully decorated interiors. The restaurant features a blend of modern and traditional elements, creating a comfortable and relaxed atmosphere. The seating arrangements were spacious, and the overall cleanliness and hygiene standards were well-maintained. The service at Charminar was commendable. The staff members were friendly, attentive, and knowledgeable about the menu. They were prompt in taking orders and providing suggestions when needed. Throughout the meal, the servers were attentive and ensured that our dining experience was smooth and enjoyable. The highlight of Charminar undoubtedly lies in its delectable food. I had high expectations after my friend recommended and I must say that Charminar exceeded them. The menu offers a wide range of authentic Indian dishes, with a focus on Hyderabadi cuisine. From biryanis to kebabs, each dish was prepared with precision and care. The flavors were rich, the spices well-balanced, and the presentation was appealing. The portion sizes were generous, providing great value for money. The paneer Biryani at Charminar deserves special mention. It was fragrant, flavorful, and cooked to perfection. The tender paneer added depth to the dish, while the aromatic rice grains were infused with spices, creating a delightful blend of flavors. Additionally, mirch pakoda & honey chilli cauliflower were also standout dishes, showcasing the culinary expertise of the chefs at Charminar. Considering the quality of food, service, and overall experience, Charminar offers good value for money. The prices are reasonable, especially considering the portion sizes and the authenticity of the cuisine. Whether you're dining alone or with a group, the restaurant provides a satisfying culinary experience without breaking the bank. The restaurant excels in providing a welcoming ambiance, excellent service, and outstanding Hyderabadi cuisine. If you're a fan of Indian food, particularly Hyderabadi delicacies, I highly recommend visiting Charminar for an unforgettable...
Read moreAs a Level 7 Google Local Guide and a real estate agent who loves to try different foods, I had a great dining experience at Charminar in Brampton. I visited the restaurant with my wife and ordered the Mysore Masala Dosa and Paneer Biryani, and I have to say that both dishes were delicious.
The Mysore Masala Dosa was perfectly crispy with a spicy potato filling, and it was served with a side of coconut chutney and sambar. While the Sambar had a slightly sweet flavor, it still complemented the dish nicely. The Paneer Biryani was also fragrant and rich with spices, although the paneer could have been a little softer for my taste.
Despite these minor criticisms, I was thoroughly impressed with the overall quality of the food and the service at Charminar. The staff were friendly and attentive, making sure that we had everything we needed throughout our meal.
As a real estate agent who values good customer service, I appreciate the attention to detail that the restaurant staff showed. They made us feel welcome and comfortable, and they were happy to answer any questions we had about the menu.
Overall, I would highly recommend Charminar to anyone looking for authentic Indian and Pakistani cuisine in Brampton. As someone who loves to try different foods, I was pleased to find a restaurant that offers such a wide range of delicious dishes. The prices were also very reasonable, making it an affordable option for those who want to enjoy a great meal without breaking the bank.
In summary, I had a fantastic dining experience at Charminar, and I would definitely visit again in the future. As a Level 7 Google Local Guide, I am confident in my recommendation, and I hope that others will have the chance to enjoy this fantastic...
Read moreThe food was good, and the serving staff were excellent.
However, when our group of five requested to join two tables, the person at the front desk (possibly the manager—his name might be Akram) refused and stated that an additional gratuity charge would apply.
This was one of the worst customer service experiences I’ve had in a long time.
The restaurant does not offer a fine dining experience, yet surprisingly imposes a gratuity charge for basic requests.
This significantly impacted our overall satisfaction and left a negative impression.
Reply to Owners response.
I am 100% certain about the location, the gratuity charge, and the fact that we dined at your restaurant. Your claim that "no staff attended to us" or that this is a case of mistaken identity is simply false—and worse, it’s an unprofessional attempt to evade responsibility rather than addressing a legitimate concern.
Let’s be clear:
Gratuity is not mandatory, and your attempt to justify it by labeling your establishment as "fine dining" is laughable. The service and experience were nowhere near that standard.
Your staff did serve us, and the gratuity was added without prior notice. Ignoring this fact doesn’t make it disappear—it makes your business look dishonest.
A reputable restaurant owns its mistakes, whether in billing or service, rather than gaslighting customers with blanket denials.
I expect either a proper acknowledgment of this error and a refund of the unjustified charge, or transparent explanation of why your records don’t reflect our visit—because we were there, and...
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