Patiala House Indian Restaurant | Best Indian restaurant in Brampton | Top Rated Indian restaurant in Brampton — Restaurant in Brampton

I usually don’t leave negative reviews, but my experience at Patiala House was honestly one of the worst I’ve had in a long time. I came across this place through Instagram Reels—tons of hype, flashy videos, trending food shots, and people raving about the place. Naturally, I thought I’d give it a try and went in with some expectations. Unfortunately, the reality was the complete opposite of what was shown online.

The moment I entered, it was utter chaos. The place was overcrowded, which I understand happens sometimes—but what’s unacceptable is that there was absolutely no management or system in place. I waited for more than 20 minutes, and no one came to take my order. Not even a “we’ll be with you in a minute” or basic acknowledgment from the staff. I was just sitting there at a dirty table, watching others around me look equally confused and frustrated.

There seemed to be no host, no queue management, and the staff who were present looked completely overwhelmed and uninterested. It was as if the restaurant was just riding on its Instagram popularity and didn’t care one bit about the actual dining experience.

I honestly don’t understand the hype. A restaurant’s success shouldn’t be just about social media trends—it should be about hospitality, service, and food quality. Sadly, I didn’t even get to try the food because I was never attended to, despite being seated and waiting patiently.

If you’re thinking of visiting because of social media—don’t fall for the trap. My advice is to avoid the place until (or unless) they fix their service, clean up their act, and actually start treating customers with the basic courtesy and respect every diner deserves.

Extremely disappointed. Definitely...

My dining experience at Patiala House was elevated to new heights, thanks to the exceptional service provided by Server Shruti, the culinary expertise of Chef Pawan, and the seamless coordination by Aman.

Server Shruti exhibited unparalleled professionalism and genuine warmth throughout our meal. Her knowledge of the menu, coupled with insightful recommendations, ensured that our dining choices perfectly matched our preferences. Shruti's attention to detail and impeccable timing created a dining atmosphere that was not just a meal but an experience to remember.

Chef Pawan's culinary prowess deserves accolades. Each dish that emerged from his kitchen was a masterpiece, showcasing the rich and authentic flavors of Indian cuisine. The artistry in presentation and the use of fresh, high-quality ingredients reflected Chef Pawan's dedication to his craft.

Aman, with his adept coordination and friendly demeanor, orchestrated a seamless dining experience. From the moment we entered Patiala House until the end of our meal, Aman's attentiveness and commitment to customer satisfaction were evident.

Together, Shruti, Chef Pawan, and Aman have created a dining experience that goes beyond excellent service and exquisite cuisine; it's a journey into the heart of Indian culinary artistry. I highly recommend Patiala House to anyone seeking not just a meal but an unforgettable dining adventure. The trio of Shruti, Chef Pawan, and Aman embodies the essence of hospitality and culinary excellence...

I visited Patiala House on one of the hottest days of the month, and unfortunately, the AC wasn’t working, making it very uncomfortable. The water glasses had visible spots and didn’t look clean. While I politely said I liked the food, the host immediately insisted I leave a review. I had agreed, intending to write one later in my own words, but instead, she pushed me to post it on the spot. In fact, she even asked if she could write the review herself, which was completely unprofessional and made the whole process feel forced and fake. No one should be writing a review about their own service and expecting it to come across as genuine. The service was very slow despite the restaurant not being busy, which made me wonder how they’d handle things during rush hours. What really made it worse was that when I wanted to wash my hands, the host ignored that and kept pushing for the review instead of respecting my space or timing. She even asked me to move closer to the door to get better signal just to post the review again, ignoring my basic need to wash hands after eating. Thankfully, my internet didn’t work at the time, or else she would have published a review that wasn’t mine and didn’t reflect my honest experience.

This entire experience felt forced, uncomfortable, and disappointing. Reviews should be honest and voluntary, not pressured or written by the staff themselves. It left a very negative impression, and I wouldn’t recommend the place based on service and...