Wendy's began on November 15, 1969, when the company's founder, Dave Thomas, opened his first restaurant. It was located at 257 East Broad Street, in Columbus, Ohio. Thomas chose the name Wendy's in honor of his daughter. He wanted to provide his customers with fast, hearty food, in a family setting. One year later, Thomas opened a second restaurant, also in Columbus. This eatery had the first modern drive-thru window among fast food restaurants.
Wendy's grew quickly after the opening of this second restaurant. By 1976, Wendy's had opened or franchised five hundred restaurants, including some in Canada. Two years later, the company had topped one thousand restaurants, and by 1979, the firm operated more than 1,500 eateries, including some in Mexico. Also in 1979, Wendy's was the first fast food restaurant to introduce a salad bar. The company continued to add approximately five hundred restaurants each year during the early 1980s.
During the 1990s, Wendy's continued to expand, operating over six thousand Wendy's restaurants by 2001. In 1996, the company purchased Tim Horton's. Expanding its holdings even further, in 2002, the firm purchased Baja Fresh Mexican Grill. In 2001, the company also became the sponsor of a Ladies Professional Golf Association tournament in Columbus, Ohio. The firm's growth was partly due to its creative advertising. In 1984, the company introduced its "Where's the Beef" campaign, which made fun of other restaurants' hamburgers. This phrase became a catchphrase for Americans during the mid 1980s. Dave Thomas also starred in most of Wendy's commercials from the late 1980s until his death in 2002. Customers identified with Thomas and his pledge to provide them with...
Read moreA horrible night of service, we ordered our food through skip the dishes, which has always had great service and it had nothing to do with them. We ordered at 11:08, delivery guy got there at 11:42, it was a busy night which we expected, I called at 12:22, spoke with Christina or Krista? Rudest woman I have spoken too, would not tell me where my order was, if it left, how long it would still be? When I asked her to look up my order she simply said nope and my food would get there when it got there. I let her know what I thought of her. I got my food around 12:50. The food was cold and our order was incomplete. It was such disappointing service!!
However, this morning Megan called me back. She was kind and respectful and gave us a more than reasonably solution to the problem. She really went beyond what she had too. I appreciate your time and you’re great at resolving issues!! They certainly need to give you a raise. Thank you for your understanding and kindness! I gave 0 for the night before but 4 for...
Read moreWhat ever young man that was working today you need more training sir, 2nd incident with u guys first handing out melted frosty for you management to Make it right but from now on I ask if it's frozen or melted first I ask the girl that took the order not u you took over and told me frosty was always cold that's a lie pluss mumbling and defensive your tone you sounded like I hurt your feelings I was making sure i don't get a half melted frosty otherwise I'd rather keep my money thanks please guys don't forget the ppl you serve are the reason u have a job. coustmer service with a smile and quality of product for a good experience wow can't even ask if your frosty is frozen you wouldn't tell me the truth if it wasn't I don't want anything just for your team...
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